ASSISTANT DIRECTOR: CUSTOMER CARE (BPM)

The Department of Social Development, Western Cape Government is advertising this post. Salary: R487 197 - R573 897 per annum (Level 09). Requirements: A qualification at NQF level 6 (equivalent or higher qualification); a minimum of 3 years’ relevant experience in Client Services. Working knowledge of relevant legislation, regulatory frameworks, policies, public service procedures, financial management and performance management. Skills in numeracy, computer literacy, language, project management, accounting, finance, audit, problem solving, facilitation, presentation, policy formulation, policy analysis and communication.