APPOINTMENT OF A NEW SERVICE PROVIDER FOR THE VENDING OF PREPAID ELECTRICITY
Official source
Source domain: alfredduma.gov.za
Collected on 28 September 2026
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What this means
What this document offers
Read out of this document by Govermate's AI, in its own words. Each one quotes the line it came from — confirm on the official source before acting.
Registration for access to the vending system
First-time users can register for access to the system using the Web Application by supplying their email address, mobile number and a compliant password, then verifying the registration with an OTP.
- Who it is for
- first-time users
- How to act on it
- From 01 October 2026, open the Web Application, click Sign Up, provide the required details and verify the registration using the OTP sent to the user.
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From 01 October 2026 , click on Sign Up on the Web Application to register. To register, please provide the following information: A valid email address, your mobile number and a password that meets the security requirements as displayed. An OTP will be sent to verify your registration.
“Alfred Duma LM Utilities” Web Application
Customers can purchase prepaid electricity online through the Alfred Duma LM Utilities Web Application.
- Who it is for
- prepaid electricity customers
- How to act on it
- Use the Web Application; first-time users click on Sign Up and complete registration, while registered users go to the Sign In page.
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Customers can also purchase prepaid electricity online via the “Alfred Duma LM Utilities” Web Application: https://alfredduma.ontec.co.za/
Purchase prepaid electricity through physical vending channels
Customers can buy prepaid electricity from municipal cashiering offices, listed banks, major retail outlets, selected 24-hour service stations and informal points of sale.
- Who it is for
- prepaid electricity customers
- How to act on it
- Visit the Municipal Cashiering Offices at Lister Clarence Building in Ladysmith or Colenso, or use FNB, Capitec, Nedbank, ABSA, Standard Bank, major retail outlets, selected 24-Hour Service Stations or informal Point of Sales such as tuck shops and spaza shops.
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From the effective date of 01 October 2026, customers will be able to purchase prepaid electricity through the following channels: Municipal Cashiering Offices (Lister Clarence Building in Ladysmith) and Colenso. Please note that the municipal offices will be open until 21:00 on the 01 and 02 October 2026 and until 15:00 on the 03 October 2026. Banks: FNB, Capitec, Nedbank, ABSA, and Standard Bank. Major Retail Outlets. Selected 24-Hour Service Stations. Informal Point of Sales (Tuck Shops/ Spaza Shops).
“Alfred Duma LM Utilities” Mobile Application
Customers can purchase prepaid electricity through the Alfred Duma LM Utilities Mobile Application, which will be available through the Google Play Store and Apple App Store.
- Who it is for
- prepaid electricity customers
- How to act on it
- Download the Mobile Application from the Google Play Store or Apple App Store and follow the Web Application registration process if using it for the first time.
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Prepaid electricity can also be purchased via the “Alfred Duma LM Utilities” Mobile Application, which will be available from the Google Play Store and the Apple App Store. Please note : The Mobile Application will only be available from 01 November 2026.
Facts
Reference
RT29/2024
Key Takeaways
- National Treasury transversal contract RT29/2024
- Vodacom consortium appointed to manage prepaid electricity vending services
- Ontec Systems (Pty) Ltd will manage the vending system
- Service takes effect from 01 October 2026
- Web Application: https://alfredduma.ontec.co.za/
- Mobile Application available from 01 November 2026
- Municipal cashiering offices at Lister Clarence Building in Ladysmith and Colenso
- Ontec Service Desk: +27 (0) 21 928 1700; service@ontec.co.ca
- Alfred Duma Local Municipality
- National Treasury
- Vodacom consortium
- Ontec Systems (Pty) Ltd
- FNB
- Capitec
- Nedbank
- ABSA
- Standard Bank