TenderOpen

Centralised customer relations management database and system

Drakenstein MunicipalityRef: OCDS-9T57FA-169664

Official source

Source domain: etenders.gov.za

Collected on 23 September 2026

Always confirm details on the official source before acting.

What this means

This is an open tender notice issued by Drakenstein Municipality for a centralised customer relations management database and system. The tender opened on 10 September 2026 and closes on 22 October 2026, with a mandatory briefing session scheduled for 22 September 2026 at the Civic Centre in Paarl. Interested bidders must submit proposals through the official eTenders portal.

What this document offers

Read out of this document by Govermate's AI, in its own words. Each one quotes the line it came from — confirm on the official source before acting.

information technology service contractOpen

Centralised customer relations management database and system

This opportunity invites qualified service providers to bid for the development and implementation of a centralised customer relations management database and system for Drakenstein Municipality. The solution must support integrated customer service operations across departments.

Who it is for: IT service providers and software vendors with experience in CRM systems
How to act on it: Attend the mandatory briefing session on 2026-09-22 at the Civic Centre in Paarl, then download and submit a bid via the official portal before the deadline.
Closes: 22 October 2026

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Facts

Places

Western Cape

Reference

OCDS-9T57FA-169664

Target Type

IFB

Dates

Opening Date

10 September 2026

Closing Date

22 October 2026