Official source
Source domain: westerncape.gov.za
Collected on 8 September 2026
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Lodge a dispute on the Self-Help Service Portal
Individuals can submit a complaint about rental housing disputes through a self-service portal that requires only an email account. The portal is available in person at 27 Wale Street, Cape Town, with guided assistance provided on-site.
The document's recorded date is 19 November 2024. Confirm on the official source.
Places
City of Cape Town, Western Cape
Reference
https://www.westerncape.gov.za/article/new-self-help-service-portal-lodge-complaints
Closing Date
19 November 2024
Clients can now lodge a dispute on the Self-Help Service Portal using an email account. The self-service portal is located on the Ground Floor at 27 Wale Street, Cape Town.
Track the status of a lodged complaint
After submitting a complaint, individuals can monitor its progress using a dedicated online tracking system provided by the Western Cape Government.
The document's recorded date is 19 November 2024. Confirm on the official source.
Use this link to track the status of your complaint: https://westerncapegov.custhelp.com/