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PREPAID ELECTRICITY ENQUIRIES / COMPLAINTS | Govermate

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DocumentOngoingNotice

PREPAID ELECTRICITY ENQUIRIES / COMPLAINTS

Hessequa MunicipalityRef: https://www.hessequa.gov.za/prepaid-electricity-enquiries-complaints/

Official source

Source domain: hessequa.gov.za

Collected on 3 September 2026

Always confirm details on the official source before acting.

What this means

This is a public notice from the Hessequa Municipality informing residents that some customers are facing issues with prepaid electricity purchases on online platforms. The municipality invites affected customers to contact them via phone during office hours for assistance. The notice is ongoing and does not have a closing date.

What this document offers

Read out of this document by Govermate's AI, in its own words. Each one quotes the line it came from — confirm on the official source before acting.

customer support serviceOngoing

Prepaid Electricity Enquiries / Complaints Assistance

If you are experiencing issues with your prepaid electricity purchase through online platforms, you can contact the Hessequa Municipality for help. Municipal officials will assist you in resolving the problem.

Who it is for: households using prepaid electricity and customers with online prepaid electricity accounts
How to act on it: Call the municipality at 028 713 8045 during office hours to report problems

The document's recorded date is 3 September 2026. Confirm on the official source.

Show the line this came from

Customers should contact the municipality on 028 713 8045 during office hours to report any problems.

Facts

Reference

https://www.hessequa.gov.za/prepaid-electricity-enquiries-complaints/

Key Takeaways

Hessequa Municipality
prepaid electricity
online platforms
028 713 8045
September 3, 2026
office hours
Hessequa Municipality
028 713 8045

How to apply