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Joburg Water Business Plan 2026 27 17 Aug Final 1

Johannesburg Water

Official source

Source domain: johannesburgwater.co.za

Collected on 22 August 2026

Always confirm details on the official source before acting.

What this means

This is the official Business Plan for Johannesburg Water for the 2026-27 financial year, published on 17 August. It outlines strategic priorities, service delivery initiatives, and operational frameworks for the utility. The document also provides links to public resources, including downloadable reports, fault reporting channels, and information on social packages for prepaid water users. It serves as a comprehensive guide for stakeholders, customers, and potential suppliers.

What this document offers

Read out of this document by Govermate's AI, in its own words. Each one quotes the line it came from — confirm on the official source before acting.

public document downloadOngoing

Download Joburg Water Business Plan 2026-27

The full business plan for Johannesburg Water covering the 2026-27 financial year is available for download. This document outlines strategic goals, operational plans, and financial projections for the utility.

Who it is for
the public, stakeholders, researchers, investors, and service users
How to act on it
Visit the official website and click the 'Download Now!' button on the page.
Show the line this came from
Download Now! Download Document Below
whistleblower reportingOngoing

Anonymous Tip-offs for Procurement Scams

Individuals can report suspected corruption or fraud in Johannesburg Water’s procurement processes anonymously via a dedicated phone line. This supports transparency and integrity in tender management.

Who it is for
any member of the public with knowledge of procurement misconduct
How to act on it
Call the anonymous tip-off line at +27 (0) 80 000 2587.
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Procurement Scam Public Adjudication Notices
service incident reportingOngoing

Customer Fault Logging

Residents can report water-related incidents such as leaks, pressure issues, or service interruptions by logging a fault via email or phone. This allows Johannesburg Water to respond and resolve service problems.

Who it is for
residents and businesses experiencing water supply issues
How to act on it
Send an email to fault@jwater.co.za or call the Johannesburg Water call centre at +27 (0) 10 061 4470 / +27 (0) 86 056 2874.
Show the line this came from
Customer Fault Logging
social assistance programmeOngoing

COJ Expanded Social Package for Customers with Prepaid Water Meters

This package provides additional support and relief to households using prepaid water meters, aiming to improve access to water services for low-income residents. It is part of Johannesburg Water's commitment to equitable service delivery.

Who it is for
households with prepaid water meters in the City of Johannesburg
How to act on it
No specific application process is described; eligibility is likely determined through existing customer registration and metering data.
Show the line this came from
COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS

Facts

Places

City of Johannesburg, Gauteng

Key Takeaways

  • 2026-27
  • 17 August
  • Joburg Water Business Plan
  • Turbine Hall 65 Ntemi Piliso Street Newtown Johannesburg
  • fault@jwater.co.za
  • +27 (0) 80 000 2587
  • +27 (0) 10 061 4470
  • +27 (0) 86 056 2874
  • COJ Expanded Social Package
  • Download Now!
  • Johannesburg Water
  • City of Johannesburg
  • Rand Water
  • DWS
  • Water Research Commission
  • SALGA
  • fault@jwater.co.za
  • +2 7 (0 ) 10 061 4450
  • +27 (0) 80 000 2587
  • +27 (0) 10 061 4470
  • +27 (0) 86 056 2874