Official source
Source domain: mandeni.gov.za
Collected on 10 August 2026
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Voluntary Installation of Flow-Restricting Device
Beneficiaries may request the Council to install a variable flow-restricting device on their water supply to prevent consumption from exceeding the free basic water allocation. The installation is provided at no cost.
4.(1) A beneficiary may request the Council to install a variable flow-restricting device to water supply to the beneficiary property in order to ensure that consumption does not exceed the free basic water allocation.
Reference
https://mandeni.gov.za/wp-content/uploads/2023/07/traffic-by-laws-2023-24.pdf
Life Line Services (Refuse Removal and Sewage Disposal)
Beneficiaries are entitled to life line tariff rates for refuse removal and sewage disposal services, as determined by the Council. These services are provided at a reduced rate for indigent households.
6. Application
Free Basic Water Allocation
Indigent households are entitled to a free basic water allocation per month, provided their property's municipal value is equal to or less than the threshold set by the Council. This includes free water up to a specified volume, after which normal tariffs apply.
2. The owners and/or occupiers of a beneficiary property shall automatically qualify for free basic services where the municipal value of the land and buildings on such property is equal to, or less than, the value determined by resolution of the Council from time to time, as reflected in the Council's tariffs.
