Official source
Source domain: mandeni.gov.za
Collected on 10 August 2026
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Installation of variable flow-restricting device
Beneficiaries may request the Council to install a device that limits water flow to prevent consumption exceeding the free basic water allocation, and this service is provided at no cost.
A beneficiary may request the Council to install a variable flow-restricting device to water supply to the beneficiary property in order to ensure that consumption does not exceed the free basic water allocation.
Reference
https://mandeni.gov.za/wp-content/uploads/2023/07/tarrif-by-laws-2023-24.pdf
Free basic water allocation
Indigent households are entitled to a certain amount of water per month at no cost, provided their property's municipal value is equal to or below the threshold set by the Council.
The owners and/or occupiers of a beneficiary property shall automatically qualify for free basic services where the municipal value of the land and buildings on such property is equal to, or less than, the value determined by resolution of the Council from time to time, as reflected in the Council's tariffs.