Public-facing notice from Johannesburg Water, a city utility provider, offering information on current services, including a guide to…
Listed as “Jw July”
Official source
Source domain: johannesburgwater.co.za
Collected on 10 August 2026
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Report water-related incidents via email
Residents can report water-related problems such as leaks or supply disruptions by sending an email to the dedicated fault reporting address.
- Who it is for
- members of the public with water-related issues
- How to act on it
- Send an email to fault@jwater.co.za with details of the incident
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Please use the fault@jwater.co.za for logging water related incidents only
Guide to view your municipal statement online
Johannesburg Water provides a downloadable guide to help customers access and understand their municipal water statements through online platforms.
- Who it is for
- customers of Johannesburg Water
- How to act on it
- Download the guide from the website under 'Download Document Below'
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Download Document Below Guide to view your municipal statement online
COJ Expanded Social Package for customers with prepaid water meters
The City of Johannesburg offers an expanded social package aimed at supporting customers who use prepaid water meters, ensuring affordable access to water services.
- Who it is for
- customers with prepaid water meters in Johannesburg
- How to act on it
- Visit the Johannesburg Water website and click on 'Learn More' for details about the package
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Learn More COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS
Facts
Places
City of Johannesburg, Gauteng
Key Takeaways
- Johannesburg Water
- prepaid water meters
- COJ Expanded Social Package
- fault@jwater.co.za
- Turbine Hall 65 Ntemi Piliso Street Newtown Johannesburg
- 2025
- Johannesburg Water
- City of Johannesburg
- Rand Water
- DWS
- Water Research Commission
- SALGA
- fault@jwater.co.za
- +2 7 (0 ) 10 061 4450
- +27 (0) 80 000 2587
- +27 (0) 10 061 4470
- +27 (0) 86 056 2874