Official source
Source domain: dbsa.org
Collected on 8 August 2026
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File a complaint via hand delivery
You can deliver a grievance in person to the DBSA offices in Midrand. The complaint must include all required information and be addressed to the Principal: Stakeholder Strategic Partnerships of the DBSA.
All hand delivered grievances must contain information requested in the following page: Complaint Management: Information Required Per Complaint | DBSA and hand delivered to 1258 Lever Road, Headway Hill, Midrand 1685, Johannesburg.
Places
City of Johannesburg, Gauteng
Reference
https://www.dbsa.org/index.php/about-us/igrm/management-complaints-how-file-complaint
File a complaint via email
You can send a grievance by email to webmaster@dbsa.org. The email must include all information required as specified in the guidelines.
All email grievances must contain information requested in point 9 below and emailed to webmaster@dbsa.org
File a complaint via written letter
You can submit a written grievance by mail. The letter must include all required information and be addressed to the Principal: Stakeholder Strategic Partnerships of the DBSA.
All written grievances must contain information requested in the following page Complaint Management: Information Required Per Complaint | DBSA and delivered to 1258 Lever Road, Headway Hill, Midrand 1685, Johannesburg.
File a complaint via the DBSA online system
You can submit a grievance through the DBSA's online contact form. All required fields must be completed to ensure your complaint is processed.
All grievances lodged through the DBSA online system https://www.dbsa.org/contact-us must complete all required fields of information requested.
