DocumentOngoingPolicy

Mandate Igrm Compliance Review

Development Bank of Southern AfricaRef: https://www.dbsa.org/index.php/about-us/igrm/mandate-igrm-compliance-review

Official source

Source domain: dbsa.org

Collected on 8 August 2026

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What this means

This document outlines the compliance review process conducted by the Independent Grievance Redress Mechanism (IGRM) of the Development Bank of Southern Africa (DBSA). It describes how grievances about breaches of laws, policies, or project terms are assessed, reviewed, and reported on. The process is ongoing and available to any person or party with a legitimate concern regarding a DBSA-financed project.

What this document offers

Read out of this document by Govermate's AI, in its own words. Each one quotes the line it came from — confirm on the official source before acting.

compliance review opportunityOngoing

Compliance Review of Alleged Breaches

Individuals or interested parties can request a compliance review if they believe there has been a breach of legislation, policies, procedures, or project terms related to a DBSA-financed project. The process involves formal submission, assessment by the Chairperson, and a thorough investigation by a panel.

Who it is for: grievance filers, interested parties, project implementers
How to act on it: File a complaint through the IGRM portal; the Chairperson will assess eligibility within 20 working days. If approved, a Compliance Review Panel will investigate and report findings.

Show the line this came from

The compliance review process is aimed at investigating grievances pertaining to alleged breach or deviation from legislation, policies, procedures or Project terms.

Facts

Reference

https://www.dbsa.org/index.php/about-us/igrm/mandate-igrm-compliance-review

Key Takeaways

IGRM
compliance review
20 working days
30 days
21 business days
DBSA
grievance
Project terms
terms of reference
Development Bank of Southern Africa
Independent Grievance Redress Mechanism (IGRM)
Chairperson
Compliance Review Panel
DBSA governance structures responsible for approving projects