Merchant Requirements
Official source
Source domain: wispernet.co.za
Collected on 7 August 2026
Always confirm details on the official source before acting.
What this means
What this document offers
Read out of this document by Govermate's AI, in its own words. Each one quotes the line it came from — confirm on the official source before acting.
Full refund for unavailability of goods or services
If the goods or services are not available, Wispernet (Pty) Ltd. will issue a full refund within 30 days of the unavailability being confirmed.
- Who it is for
- clients whose services or goods are unavailable
- How to act on it
- Contact customer support to report unavailability; wait for confirmation; receive refund within 30 days
Show the line this came from
In cases of unavailability, Wispernet (Pty) Ltd. will refund the client in full within 30 days.
Internet and related services
Wispernet (Pty) Ltd. offers internet and related telecommunications services to South African clients. Orders are processed within 3 days of payment confirmation, with delivery communicated via email. Customers may pay via Visa, MasterCard, or bank transfer.
- Who it is for
- South African clients
- How to act on it
- Submit a request through the website; provide payment via card or bank transfer; await confirmation email with delivery details
Show the line this came from
Wispernet (Pty) Ltd. is a business in the telecommunication industry that provides internet and related services.
Cancellation of orders with 10% administration fee
Clients may cancel their orders, but a 10% administration fee will be applied. The cancellation must be initiated before service delivery.
- Who it is for
- clients who wish to cancel an order
- How to act on it
- Request cancellation from customer support; pay 10% administration fee; confirm cancellation
Show the line this came from
Cancellation of orders by the client will attract a 10% administration fee.
Facts
Places
George Local Municipality, Western Cape
Reference
https://wispernet.co.za/merchant-requirements/
Key Takeaways
- 3 days delivery
- full refund within 30 days
- 10% administration fee for cancellation
- South African clients only
- ZAR currency
- SSL3 encryption
- PayGate (Pty) Ltd.
- 33 Hibernia Street, George 6529
- Wispernet (Pty) Ltd.
- ABC Marketing CC
- 1998/060227/23
- admin@Wispernet.co.za
- 044 873 6228
- Wispernet (Pty) Ltd.
- ABC Marketing CC
- PayGate (Pty) Ltd.
- Promotion of Access to Information Act 2 of 2000 (PAIA)
- www.paygate.co.za