Shop Terms Conditions
Official source
Source domain: charlie.org.za
Collected on 7 August 2026
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What this means
What this document offers
Read out of this document by Govermate's AI, in its own words. Each one quotes the line it came from — confirm on the official source before acting.
Refund for Incorrect or Defective Item
You may receive a refund only if an incorrect or defective item was delivered. Refunds are not allowed for change of mind, wrong size, or used items.
- Who it is for
- purchasers of items from the Charlie Shop
- How to act on it
- Contact the Finance Office during office hours to report the issue and provide proof of purchase
Show the line this came from
Refunds will only be considered in the event that an incorrect or defective item was issued.
Online Purchase from Charlie Shop
You can buy school merchandise online through the Hoërskool Charlie Hofmeyr shop. All orders must be paid in full online before processing. Items must be collected in person from the Finance Office during office hours. No delivery or posting is provided.
- Who it is for
- students at Hoërskool Charlie Hofmeyr, parents of students, members of the public
- How to act on it
- Go to the online shop, select items, complete payment online, then collect from the Finance Office during office hours with order confirmation and proof of payment
Show the line this came from
All orders must be paid in full, online, before any items will be processed or reserved.
Item Exchange (within 7 days)
You may exchange an item for a different size if it is unworn, unwashed, and in original condition, provided you present the original proof of purchase and make the request within 7 days of collection.
- Who it is for
- purchasers of items from the Charlie Shop
- How to act on it
- Contact the Finance Office during office hours within 7 days of collection, present the item and original proof of purchase
Show the line this came from
The exchange request is made within 7 days of collection.
Facts
Reference
https://www.charlie.org.za/shop-terms-conditions/
Key Takeaways
- All orders must be paid in full online before processing
- Items must be collected in person from the Finance Office during office hours
- No delivery or posting of items
- Exchanges allowed within 7 days for unworn, unwashed items with proof of purchase
- Refunds only for incorrect or defective items
- School not liable for items after leaving Finance Office premises
- Enquiries must be directed to the Finance Office during office hours
- Van Riebeeckstraat, Ceres, 6835
- Contact: +27(0)23 312 1130, [email protected]
- Hoërskool Charlie Hofmeyr
- Finance Office
- LemonSalt Design + Print
- Van Riebeeckstraat, Ceres, 6835