BMA PAIA MANUAL
Official source
Source domain: bma.gov.za
Collected on 5 August 2026
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Request for access to Record
You can submit a formal request to access records held by the Border Management Authority using Form 2, which is provided in the PAIA Manual. This allows individuals to obtain information from the BMA under the Promotion of Access to Information Act.
- Who it is for
- any member of the public seeking records from the BMA
- How to act on it
- Complete and submit Form 2 to the BMA as specified in the manual
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Form 2 – Request for access to Record
Outcome of request and fees payable
After submitting a request for records, you may receive a response detailing the outcome of your request and any fees that are due. This document is used by the BMA to communicate decisions and financial obligations related to information access requests.
- Who it is for
- requesters who have submitted a record access request
- How to act on it
- Receive Form 3 from the BMA after submitting a request; review the outcome and fee details
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Form 3 – Outcome of request and fees payable
Internal Appeal
If you disagree with the outcome of your request for information, you may file an internal appeal using Form 4. This process allows you to challenge a decision made by the BMA regarding your access request.
- Who it is for
- individuals dissatisfied with a response to their information request
- How to act on it
- Submit Form 4 to the BMA to formally appeal a decision on a record access request
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Form 4 – Internal Appeal
Complaint
You can lodge a formal complaint about the handling of your information access request using Form 5. This form enables you to report concerns about delays, denials, or procedural issues related to your request.
- Who it is for
- individuals who believe they have been unfairly treated in their information access process
- How to act on it
- Fill out and submit Form 5 to the BMA to raise a formal complaint
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Form 5 – Complaint Form
Section 15 PAIA Notice of Automatically Available Information
The BMA has published a notice listing information that is automatically available to the public under Section 15 of the Promotion of Access to Information Act. This includes specific categories of information that do not require a formal request.
- Who it is for
- members of the public interested in information already made available by the BMA
- How to act on it
- Review the Section 15 PAIA Notice published in the manual to view automatically available information
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SECTION 15 PAIA NOTICE OF AUTOMATICALLY AVAILABLE INFORMATION
Facts
Reference
https://www.bma.gov.za/22163-2/
Key Takeaways
- Document title: BMA PAIA Manual
- Includes PAIA Form 2: Request for access to Record
- Includes PAIA Form 3: Outcome of request and fees payable
- Includes PAIA Form 4: Internal Appeal
- Includes PAIA Form 5: Complaint Form
- Includes Section 15 PAIA Notice of automatically available information
- BMA