REQUEST FOR PROPOSALS (RFP): SUPPLY, DELIVERY, IMPLEMENTATION AND MAINTENANCE OF A MULTI-SITE VoIP TELEPHONE SYSTEM WITH CALL CENTRE…

This document is a Request for Proposals (RFP) for the supply, delivery, implementation, and maintenance of a multi-site VoIP telephone system with call centre services for 36 months. It is issued by the Newcastle Local Municipality in KwaZulu-Natal (delivery location: 37 Murchison Street, Newcastle, 2940) under tender reference A038-2024/25 (tender ID 164555). The RFP is open, with a compulsory briefing session on 19 August 2026 at 11:00 at Boardroom B201, 2nd Floor Municipal Civic Centre, and the tender period ends on 4 September 2026 at 11:00.