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2026 Cms Member Awareness Survey Results

Council for Medical SchemesRef: https://www.medicalschemes.co.za/2026-cms-member-awareness-survey-results/

Official source

Source domain: medicalschemes.co.za

Collected on 4 August 2026

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What this means

This document is a news post by the Council for Medical Schemes (CMS) titled “2026 CMS Member Awareness Survey Results,” dated 16 July 2026. It reports that the CMS conducted an Awareness Survey in the first quarter of 2026 and received 20,762 completed responses from medical scheme members and other stakeholders. Key results include CMS awareness of 73.6% (up from 69.9% in the previous year), responses from all nine provinces with highest participation from Gauteng, Western Cape and KwaZulu-Natal, and email (91.99%) as the preferred information channel. The post also notes that the survey is voluntary and incentivised, and that the CMS uses a self-set internal benchmark of 65% awareness.

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The document's recorded date is 16 July 2026. Confirm on the official source.

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Facts

Places

Gauteng, Western Cape, KwaZulu-Natal

Reference

https://www.medicalschemes.co.za/2026-cms-member-awareness-survey-results/

Key Takeaways

Council for Medical Schemes (CMS) Awareness Survey results
Date of post: 16 July 2026
Survey period: first quarter of 2026
Total completed responses: 20 762
Awareness among respondents: 73.6% (previous year: 69.9%)
Responses from all nine provinces; highest participation: Gauteng, Western Cape, KwaZulu-Natal
Main source of awareness: medical schemes (34.6%), then employers (23.1%)
Preferred information channel: Email (91.99%)
Named officials: Dr Musa Gumede (Chief Executive and Registrar), Mr Zongezile Baloyi (Executive: Corporate Services)
Internal target/benchmark: 65% (self-set, not regulatory/legal)
Council for Medical Schemes (CMS)
Dr Musa Gumede
Mr Zongezile Baloyi
Makoma Maponya