Development Bank of Southern Africa publication
Official source
Source domain: dbsa.org
Collected on 1 August 2026
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Travel management pricing (fee structure for chargeable travel bookings)
DBSA sets out how travel management services will be priced: a travel request fee is only charged for completed bookings with confirmed tickets or reservations, and certain items (like quote preparation, cancellations before ticketing, amendments within the same ticket, failed bookings, and system-generated requests) are not charged separately. Pricing must be fully inclusive and transparent, with fixed transaction fees per service type and no separate booking/request fee.
- Who it is for
- suppliers/contractors providing travel management services to DBSA under the referenced procurement
- How to act on it
- Provide pricing that follows the schedule: charge only for completed confirmed bookings; do not charge separately for the listed non-chargeable items; use fixed transaction fees per service type per trip; include all costs transparently with no hidden/administrative fees; do not add separate booking/request fees; include the fixed annual management fee payable monthly; include the once-off ERP integration cost; and apply the volume-based incentives/open-book requirements.
Show the line this came from
A travel request fee refers strictly to a completed booking transaction resulting in confirmed ticket or reservation. Automated or incomplete system-generated requests shall not constitute chargeable transactions. The following will not be charged separately: • Quote preparation • Cancellations prior to ticketing • Amendment within the same ticket • Failed bookings • System- generated travel request All pricing must be fully inclusive and transparent. No additional administrative or hidden fees will be permitted. The pricing model must be transparent, with fixed transaction fees per service ty
Facts
Reference
https://www.dbsa.org/sites/default/files/media/documents/2026-07/RFP12926-ANNEXURE%20A_PRICING%20SCHEDULE.pdf
Key Takeaways
- Annexure A
- Travel Management Pricing Schedule
- Chargeable transaction only when booking is completed and ticket/reservation is confirmed
- Not charged separately: quote preparation; cancellations prior to ticketing; amendment within same ticket; failed bookings; system-generated travel request
- Pricing must be fully inclusive and transparent; no hidden/administrative fees
- Fixed transaction fees per service type (ZAR)
- Transaction fee applies per service type per trip (e.g., flight + hotel = two fees)
- No separate booking/request fee
- Fixed annual management fee payable monthly; covers reporting, support, technology maintenance
- Once-off integration cost for ERP (cash advance posting; travel claim/report posting; bulk upload setup for credit card transactions)
- Volume-based incentives: supplier commissions and rebates must be passed to DBSA; open-book policy
- DBSA