Official source
Source domain: sasria.co.za
Collected on 1 August 2026
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Post-migration support for CWP issues
After migration, if you experience issues or require assistance, contact the CWP Support Team via the IT Service Desk email for system support or the underwriting support email.
The document's recorded date is 31 July 2026. Confirm on the official source.
Should you experience any issues or require assistance following the migration, please contact the CWP Support Team. System support: IT Service Desk, ITsupport@sasria.co.za or Underwriting support: Contact_underwriting@sasria.co.za.
Reference
https://sasria.co.za/wp-content/uploads/2026/07/Communique-125-_-Customer-Web-Portal-Upgrade.pdf
Closing Date
31 July 2026
Temporary downtime during CWP migration
Sasria warned that during the migration period the Customer Web Portal will experience temporary downtime starting today (31 July 2026).
The document's recorded date is 31 July 2026. Confirm on the official source.
Please note that during the migration period, the portal will experience temporary downtime starting today.
Upgraded Sasria Customer Web Portal (CWP)
Sasria’s upgraded Customer Web Portal (CWP) will go live on 5 August 2026. Brokers and agents use the portal to access key services and manage their business with Sasria, and existing users must reregister to use the current platform.
The document's recorded date is 31 July 2026. Confirm on the official source.
We are pleased to advise that Sasria's upgraded Customer Web Portal (CWP) will officially go live on 5 August 2026.
