Official source
Source domain: johannesburgwater.co.za
Collected on 1 August 2026
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Customer Fault Logging (log water-related incidents by email)
You can log water-related incidents by emailing the fault email address provided on the site.
Please use the fault@jwater.co.za for logging water related incidents only
Places
City of Johannesburg, Gauteng
Reference
https://www.johannesburgwater.co.za/whatsapp-image-2026-07-22-at-19-26-11/
Credit Control Process (Download Now!)
You can download a document related to the credit control process.
Credit Control Process Download Now! Download Document Below
COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS
You can access information about the City of Johannesburg expanded social package for customers with prepaid water meters.
COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS Learn More
Guide to view your municipal statement online
You can download or view a guide that explains how to view your municipal statement online.
Guide to view your municipal statement online Learn More
Daily water supply system status update
You can access a daily update on the water supply system status.
Learn More Daily water supply system status update
