Official source
Source domain: johannesburgwater.co.za
Collected on 1 August 2026
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Customer fault logging (log water-related incidents by email)
Johannesburg Water asks the public to use the fault@jwater.co.za email address to log water-related incidents.
Email: fault@jwater.co.za Please use the fault@jwater.co.za for logging water related incidents only
Places
City of Johannesburg, Gauteng
Reference
https://www.johannesburgwater.co.za/whatsapp-image-2026-07-05-at-21-55-34-2/
Vending points (prepaid water vending information)
The website includes a section for vending points, indicating locations/channels for prepaid water vending are provided.
Vending Points
Municipal statement online viewing guide
The website provides a guide to view a municipal statement online, with a “Download Now” style section and a “Learn More” link.
Guide to view your municipal statement online Learn More
Expanded Social Package for customers with prepaid water meters
Johannesburg Water provides an expanded social package for customers who have prepaid water meters, with a link to learn more.
COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS Learn More
Supply chain tenders (advertised tenders, RFQs, etc.)
The website lists supply chain tender categories including advertised tenders, RFQs, and awarded/cancelled items, indicating opportunities to participate in procurement processes.
Supply Chain Tenders Advertised Tenders Closed Tenders Awarded Tenders Cancelled Tenders Request For Quotations Open RFQs Closed RFQs Cancelled RFQs
Prepaid water (service information)
The website includes a section for prepaid water, indicating prepaid water services are available through Johannesburg Water.
Prepaid Water
Daily water supply system status update
The website offers a “Daily water supply system status update” and provides a “Download Now!” option and a “Download Document Below” area for related materials.
Daily water supply system status update Credit Control Process Download Now! Download Document Below