Official source
Source domain: johannesburgwater.co.za
Collected on 1 August 2026
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Customer Fault Logging (log water-related incidents)
Johannesburg Water provides an email address for logging water-related incidents.
Email: fault@jwater.co.za Please use the fault@jwater.co.za for logging water related incidents only
Places
City of Johannesburg, Gauteng
Reference
https://www.johannesburgwater.co.za/whatsapp-image-2026-07-28-at-08-58-05/
Anonymous tip-offs
Johannesburg Water provides an anonymous number for tip-offs.
Tip-offs Anonymous +27 (0) 80 000 2587
Customer call centre contact
Johannesburg Water provides call centre phone numbers for contacting the utility.
Call Centre +27 (0) 10 061 4470 / +27 (0) 86 056 2874
Active Leak Detection Programme
Johannesburg Water lists an Active Leak Detection Programme as part of its campaigns.
Campaigns Active Leak Detection Programme
Pipe Replacement Programme
Johannesburg Water lists a Pipe Replacement Programme as part of its campaigns.
Pipe Replacement Programme
Vuk’uphile Expanded Social Package for customers with prepaid water meters
Johannesburg Water provides information about the COJ Expanded Social Package for customers with prepaid water meters.
COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS Learn More
