Official source
Source domain: johannesburgwater.co.za
Collected on 1 August 2026
Always confirm details on the official source before acting.
Read out of this document by Govermate's AI, in its own words. Each one quotes the line it came from — confirm on the official source before acting.
COJ Expanded Social Package for customers with prepaid water meters
Read about the “COJ Expanded Social Package” for customers with prepaid water meters via the Johannesburg Water website.
COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS Learn More
Places
City of Johannesburg, Gauteng
Reference
https://www.johannesburgwater.co.za/whatsapp-image-2026-07-23-at-22-05-08/
Log water-related incidents (Customer Fault Logging)
Log water-related incidents by emailing fault@jwater.co.za (the page says to use this email for water-related incidents only).
Please use the fault@jwater.co.za for logging water related incidents only
Tip-offs (Anonymous)
Provide anonymous tip-offs using the listed anonymous number.
Tip-offs Anonymous +27 (0) 80 000 2587
Guide to view your municipal statement online
Use the “Guide to view your municipal statement online” to learn how to view your municipal statement online.
Guide to view your municipal statement online Learn More
Credit Control Process (Download)
Download the “Credit Control Process” document from the Johannesburg Water website.
Credit Control Process Download Now! Download Document Below