Official source
Source domain: johannesburgwater.co.za
Collected on 1 August 2026
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Customer Fault Logging (log water-related incidents by email)
You can log water-related incidents by emailing the fault logging address provided on the site.
Customer Fault Logging Stay up-to-date A water and sanitation utility that cares. Supply Chain Media Know Your Systems Prepaid Water Vending Points ADDRESS Turbine Hall 65 Ntemi Piliso Street Newtown Johannesburg Quick Links Pay bill online Get In Touch Reception: +2 7 (0 ) 10 061 4450 Email: fault@jwater.co.za Please use the fault@jwater.co.za for logging water related incidents only
Places
City of Johannesburg, Gauteng
Reference
https://www.johannesburgwater.co.za/whatsapp-image-2026-07-24-at-08-21-37/
Daily water supply system status update
You can access a daily update on the water supply system status.
Daily water supply system status update
Guide to view your municipal statement online
You can download/access a guide that explains how to view your municipal statement online.
Guide to view your municipal statement online
Credit Control Process (download)
You can download a document related to the credit control process.
Credit Control Process Download Now! Download Document Below
COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS
You can access information about the City of Johannesburg expanded social package for customers with prepaid water meters.
COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS Learn More
