Official source
Source domain: johannesburgwater.co.za
Collected on 1 August 2026
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Log water-related incidents via email
You can log water-related incidents by emailing the Johannesburg Water fault email address.
Email: fault@jwater.co.za Please use the fault@jwater.co.za for logging water related incidents only
Places
City of Johannesburg, Gauteng
Reference
https://www.johannesburgwater.co.za/whatsapp-image-2026-07-25-at-10-13-45/
Prepaid water (including vending points)
The page provides access to prepaid water and vending points information for customers.
Prepaid Water Vending Points
Daily water supply system status update
The page provides a daily water supply system status update and related daily water notices.
Daily water supply system status update
Meter reading schedule / meter reading services
The page provides access to meter reading schedule and related meter reading services information.
Metering Meter Reading Schedule Meter Readers
Supply chain tenders and RFQs (advertised/open)
The page provides access to supply chain procurement listings including advertised tenders and open RFQs.
Supply Chain Tenders Advertised Tenders Closed Tenders Awarded Tenders Cancelled Tenders Request For Quotations Open RFQs Closed RFQs Cancelled RFQs
Tip-offs (anonymous) for procurement or other concerns
You can submit tip-offs anonymously using the anonymous tip-off number shown on the page.
Tip-offs Anonymous +27 (0) 80 000 2587
Log water-related incidents via call centre
You can report water-related incidents by contacting the Johannesburg Water call centre numbers listed on the page.
Call Centre +27 (0) 10 061 4470 / +27 (0) 86 056 2874
Customer fault logging
The page provides a customer fault logging section for reporting and managing faults.
Customer Fault Logging
Expanded Social Package for customers with prepaid water meters
The page provides information about the Expanded Social Package for customers with prepaid water meters.
COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS
