Whatsapp Image 2026 07 25 At 12 36 35
Official source
Source domain: johannesburgwater.co.za
Collected on 1 August 2026
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Call Centre
Johannesburg Water provides call centre phone numbers for contacting the utility.
- Who it is for
- members of the public who need to contact Johannesburg Water
- How to act on it
- Call the call centre numbers listed on the page.
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Call Centre +27 (0) 10 061 4470 / +27 (0) 86 056 2874
Tip-offs Anonymous
Johannesburg Water provides an anonymous tip-offs phone number.
- Who it is for
- members of the public who want to submit anonymous tip-offs
- How to act on it
- Call the Tip-offs Anonymous number listed on the page.
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Tip-offs Anonymous +27 (0) 80 000 2587
Guide to view your municipal statement online
Johannesburg Water provides a guide (via a page link) to help customers view their municipal statement online.
- Who it is for
- customers who need to view their municipal statement online
- How to act on it
- Use the 'Learn More' link next to 'Guide to view your municipal statement online' on the Johannesburg Water website page.
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Guide to view your municipal statement online Learn More
Customer Fault Logging (log water-related incidents)
Johannesburg Water provides a way to log water-related incidents by emailing the fault address listed on the page.
- Who it is for
- members of the public needing to log water-related incidents
- How to act on it
- Email fault@jwater.co.za for logging water related incidents only.
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Customer Fault Logging Stay up-to-date A water and sanitation utility that cares. Supply Chain Media Know Your Systems Prepaid Water Vending Points ADDRESS Turbine Hall 65 Ntemi Piliso Street Newtown Johannesburg Quick Links Pay bill online Get In Touch Reception: +2 7 (0 ) 10 061 4450 Email: fault@jwater.co.za Please use the fault@jwater.co.za for logging water related incidents only
COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS
Johannesburg Water provides information (via a page link) about the City of Johannesburg Expanded Social Package for customers with prepaid water meters.
- Who it is for
- customers with prepaid water meters
- How to act on it
- Use the 'Learn More' link next to 'COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS' on the Johannesburg Water website page.
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COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS Learn More
Facts
Places
City of Johannesburg, Gauteng
Reference
https://www.johannesburgwater.co.za/whatsapp-image-2026-07-25-at-12-36-35/
Key Takeaways
- Johannesburg Water website page text (not a standalone document)
- Address: Turbine Hall, 65 Ntemi Piliso Street, Newtown, Johannesburg
- Email for water-related incidents: fault@jwater.co.za
- Tip-offs anonymous number: +27 (0) 80 000 2587
- Call centre numbers: +27 (0) 10 061 4470 and +27 (0) 86 056 2874
- Mentions prepaid water meters and an Expanded Social Package
- City of Johannesburg
- Johannesburg Water SOC Ltd
- Rand Water
- DWS
- Water Research Commission
- SALGA
- Joren Digital