Official source
Source domain: johannesburgwater.co.za
Collected on 1 August 2026
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Call Centre
Johannesburg Water provides call centre phone numbers for contacting the utility.
Call Centre +27 (0) 10 061 4470 / +27 (0) 86 056 2874
Places
City of Johannesburg, Gauteng
Reference
https://www.johannesburgwater.co.za/whatsapp-image-2026-07-25-at-12-36-35/
Tip-offs Anonymous
Johannesburg Water provides an anonymous tip-offs phone number.
Tip-offs Anonymous +27 (0) 80 000 2587
Guide to view your municipal statement online
Johannesburg Water provides a guide (via a page link) to help customers view their municipal statement online.
Guide to view your municipal statement online Learn More
Customer Fault Logging (log water-related incidents)
Johannesburg Water provides a way to log water-related incidents by emailing the fault address listed on the page.
Customer Fault Logging Stay up-to-date A water and sanitation utility that cares. Supply Chain Media Know Your Systems Prepaid Water Vending Points ADDRESS Turbine Hall 65 Ntemi Piliso Street Newtown Johannesburg Quick Links Pay bill online Get In Touch Reception: +2 7 (0 ) 10 061 4450 Email: fault@jwater.co.za Please use the fault@jwater.co.za for logging water related incidents only
COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS
Johannesburg Water provides information (via a page link) about the City of Johannesburg Expanded Social Package for customers with prepaid water meters.
COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS Learn More