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Johannesburg WaterRef: https://www.johannesburgwater.co.za/whatsapp-image-2026-07-25-at-20-15-30/

Official source

Source domain: johannesburgwater.co.za

Collected on 1 August 2026

Always confirm details on the official source before acting.

Our copy (archived 1 August 2026)Official source

What this means

This text is not an actual government document; it appears to be a webpage/navigation content from the City of Johannesburg’s water utility (Johannesburg Water). It includes menu items and contact details, such as fault logging email (fault@jwater.co.za), phone numbers, and references to programmes like the Expanded Social Package for customers with prepaid water meters. No specific tender, notice, policy, or decision with dates or amounts is provided in the extracted text.

What this document offers

Read out of this document by Govermate's AI, in its own words. Each one quotes the line it came from — confirm on the official source before acting.

fault logging contact opportunityOngoing

Customer Fault Logging (log water-related incidents)

Johannesburg Water provides a way to log water-related incidents using the fault logging email address.

Who it is for
members of the public who need to log water-related incidents
How to act on it
Email fault@jwater.co.za to log water-related incidents only.
Show the line this came from
Please use the fault@jwater.co.za for logging water related incidents only
daily system status update informationOngoing

Daily water supply system status update

Johannesburg Water provides a 'Daily water supply system status update' section for system status information.

Who it is for
members of the public seeking daily water supply system status updates
How to act on it
Open the 'Daily water supply system status update' section from the Johannesburg Water website page.
Show the line this came from
Daily water supply system status update
customer social support programme informationOngoing

COJ Expanded Social Package for customers with prepaid water meters

Johannesburg Water provides information about the COJ Expanded Social Package for customers with prepaid water meters.

Who it is for
customers with prepaid water meters
How to act on it
Use the 'Learn More' link next to 'COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS' on the Johannesburg Water website page.
Show the line this came from
COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS

Facts

Places

City of Johannesburg, Gauteng

Reference

https://www.johannesburgwater.co.za/whatsapp-image-2026-07-25-at-20-15-30/

Key Takeaways

  • Source appears to be Johannesburg Water (City of Johannesburg) website content
  • Fault logging email: fault@jwater.co.za
  • Reception phone numbers listed (including +27 (0) 10 061 4450)
  • Mentions 'COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS'
  • Includes 'Daily water supply system status update' and 'Customer Fault Logging' sections
  • City of Johannesburg
  • Johannesburg Water SOC Ltd
  • Rand Water
  • DWS
  • Water Research Commission
  • SALGA