Official source
Source domain: johannesburgwater.co.za
Collected on 1 August 2026
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Anonymous tip-offs
Johannesburg Water provides an anonymous tip-off phone number.
Tip-offs Anonymous +27 (0) 80 000 2587
Places
City of Johannesburg, Gauteng
Reference
https://www.johannesburgwater.co.za/whatsapp-image-2026-07-25-at-20-05-58/
Call Centre contact
Johannesburg Water provides call centre phone numbers for contacting the utility.
Call Centre +27 (0) 10 061 4470 / +27 (0) 86 056 2874
Guide to view your municipal statement online
Johannesburg Water provides a guide for viewing a municipal statement online.
Guide to view your municipal statement online Learn More
COJ Expanded Social Package for customers with prepaid water meters
Johannesburg Water provides information about the COJ Expanded Social Package for customers who have prepaid water meters.
COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS Learn More
Customer Fault Logging (log water-related incidents)
Johannesburg Water provides a way to log water-related incidents using the fault email address listed for water-related incident reporting.
Email: fault@jwater.co.za Please use the fault@jwater.co.za for logging water related incidents only