Whatsapp Image 2026 07 25 At 19 33 58
Official source
Source domain: johannesburgwater.co.za
Collected on 1 August 2026
Always confirm details on the official source before acting.
What this means
What this document offers
Read out of this document by Govermate's AI, in its own words. Each one quotes the line it came from — confirm on the official source before acting.
Vuk’uphile Expanded Social Package
The website lists Vuk’uphile Expanded Social Package as one of its campaigns.
- Who it is for
- customers/households targeted by the Vuk’uphile Expanded Social Package
- How to act on it
- Use the 'Vuk’uphile Expanded Social Package' section link from the website navigation.
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Campaigns Active Leak Detection Programme Pipe Replacement Programme Vuk’uphile Expanded Social Package
Log water-related incidents via fault email
You can log water-related incidents by emailing the Johannesburg Water fault email address.
- Who it is for
- members of the public who need to report water-related incidents
- How to act on it
- Send an email to fault@jwater.co.za for logging water related incidents only.
Show the line this came from
Email: fault@jwater.co.za Please use the fault@jwater.co.za for logging water related incidents only
COJ Expanded Social Package for customers with prepaid water meters
The website provides information via a page titled COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS.
- Who it is for
- customers with prepaid water meters
- How to act on it
- Use the 'Learn More' link associated with 'COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS'.
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COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS Learn More
Pipe Replacement Programme
The website lists a Pipe Replacement Programme as one of its campaigns.
- Who it is for
- customers/communities affected by water infrastructure replacement activities
- How to act on it
- Use the 'Pipe Replacement Programme' section link from the website navigation.
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Campaigns Active Leak Detection Programme Pipe Replacement Programme
Active Leak Detection Programme
The website lists an Active Leak Detection Programme as one of its campaigns.
- Who it is for
- customers/communities affected by water supply and leak detection activities
- How to act on it
- Use the 'Active Leak Detection Programme' section link from the website navigation.
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Campaigns Active Leak Detection Programme
Call centre contact
You can contact Johannesburg Water’s call centre using the phone numbers provided.
- Who it is for
- members of the public needing to contact Johannesburg Water
- How to act on it
- Call the call centre numbers listed.
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Call Centre +27 (0) 10 061 4470 / +27 (0) 86 056 2874
Anonymous tip-offs
You can submit anonymous tip-offs using the anonymous tip-offs phone number listed by Johannesburg Water.
- Who it is for
- members of the public who want to provide anonymous tip-offs
- How to act on it
- Call the anonymous tip-offs number.
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Tip-offs Anonymous +27 (0) 80 000 2587
Facts
Places
City of Johannesburg, Gauteng
Reference
https://www.johannesburgwater.co.za/whatsapp-image-2026-07-25-at-19-33-58/
Key Takeaways
- Source appears to be Johannesburg Water (City of Johannesburg) website navigation/footer text
- Mentions programmes: Active Leak Detection Programme, Pipe Replacement Programme, Vuk’uphile Expanded Social Package
- Contact for water-related incidents: fault@jwater.co.za
- Address: Turbine Hall, 65 Ntemi Piliso Street, Newtown, Johannesburg
- Phone numbers shown: +27 (0) 10 061 4450; +27 (0) 10 061 4470 / +27 (0) 86 056 2874; Tip-offs: +27 (0) 80 000 2587
- Copyright: 2025; Johannesburg Water SOC Ltd
- City of Johannesburg
- Johannesburg Water SOC Ltd
- Rand Water
- Department of Water and Sanitation (DWS)
- Water Research Commission
- SALGA