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Whatsapp Image 2026 07 25 At 19 33 58

Johannesburg WaterRef: https://www.johannesburgwater.co.za/whatsapp-image-2026-07-25-at-19-33-58/

Official source

Source domain: johannesburgwater.co.za

Collected on 1 August 2026

Always confirm details on the official source before acting.

What this means

The provided text is not an actual government document; it is a website navigation/header/footer extract from the City of Johannesburg’s Johannesburg Water (Johannesburg Water SOC Ltd) website. It lists site sections such as supply chain tenders, RFQs, media, customer notices, and contact details, including a fault-logging email and phone numbers. It also mentions programmes like the Expanded Social Package for customers with prepaid water meters and other water-related initiatives, but no specific decision, tender, or formal notice content is included.

What this document offers

Read out of this document by Govermate's AI, in its own words. Each one quotes the line it came from — confirm on the official source before acting.

social support programme informationOngoing

Vuk’uphile Expanded Social Package

The website lists Vuk’uphile Expanded Social Package as one of its campaigns.

Who it is for
customers/households targeted by the Vuk’uphile Expanded Social Package
How to act on it
Use the 'Vuk’uphile Expanded Social Package' section link from the website navigation.
Show the line this came from
Campaigns Active Leak Detection Programme Pipe Replacement Programme Vuk’uphile Expanded Social Package
incident reporting channelOngoing

Log water-related incidents via fault email

You can log water-related incidents by emailing the Johannesburg Water fault email address.

Who it is for
members of the public who need to report water-related incidents
How to act on it
Send an email to fault@jwater.co.za for logging water related incidents only.
Show the line this came from
Email: fault@jwater.co.za Please use the fault@jwater.co.za for logging water related incidents only
social support programme informationOngoing

COJ Expanded Social Package for customers with prepaid water meters

The website provides information via a page titled COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS.

Who it is for
customers with prepaid water meters
How to act on it
Use the 'Learn More' link associated with 'COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS'.
Show the line this came from
COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS Learn More
water utility programmeOngoing

Pipe Replacement Programme

The website lists a Pipe Replacement Programme as one of its campaigns.

Who it is for
customers/communities affected by water infrastructure replacement activities
How to act on it
Use the 'Pipe Replacement Programme' section link from the website navigation.
Show the line this came from
Campaigns Active Leak Detection Programme Pipe Replacement Programme
water utility programmeOngoing

Active Leak Detection Programme

The website lists an Active Leak Detection Programme as one of its campaigns.

Who it is for
customers/communities affected by water supply and leak detection activities
How to act on it
Use the 'Active Leak Detection Programme' section link from the website navigation.
Show the line this came from
Campaigns Active Leak Detection Programme
customer support contactOngoing

Call centre contact

You can contact Johannesburg Water’s call centre using the phone numbers provided.

Who it is for
members of the public needing to contact Johannesburg Water
How to act on it
Call the call centre numbers listed.
Show the line this came from
Call Centre +27 (0) 10 061 4470 / +27 (0) 86 056 2874
anonymous tip-off lineOngoing

Anonymous tip-offs

You can submit anonymous tip-offs using the anonymous tip-offs phone number listed by Johannesburg Water.

Who it is for
members of the public who want to provide anonymous tip-offs
How to act on it
Call the anonymous tip-offs number.
Show the line this came from
Tip-offs Anonymous +27 (0) 80 000 2587

Facts

Places

City of Johannesburg, Gauteng

Reference

https://www.johannesburgwater.co.za/whatsapp-image-2026-07-25-at-19-33-58/

Key Takeaways

  • Source appears to be Johannesburg Water (City of Johannesburg) website navigation/footer text
  • Mentions programmes: Active Leak Detection Programme, Pipe Replacement Programme, Vuk’uphile Expanded Social Package
  • Contact for water-related incidents: fault@jwater.co.za
  • Address: Turbine Hall, 65 Ntemi Piliso Street, Newtown, Johannesburg
  • Phone numbers shown: +27 (0) 10 061 4450; +27 (0) 10 061 4470 / +27 (0) 86 056 2874; Tip-offs: +27 (0) 80 000 2587
  • Copyright: 2025; Johannesburg Water SOC Ltd
  • City of Johannesburg
  • Johannesburg Water SOC Ltd
  • Rand Water
  • Department of Water and Sanitation (DWS)
  • Water Research Commission
  • SALGA