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SARS warns public against new scam

GCIS / SAnewsRef: GOVNEWS-83205 at https://www.sanews.gov.za

Official source

Source domain: sanews.gov.za

Collected on 30 July 2026

Always confirm details on the official source before acting.

What this means

The document is a SAnews news article in which the South African Revenue Service (SARS) warns the public about a new phishing scam circulating via SMS and email. The scam claims recipients are owed a tax refund and directs them to a fraudulent website, with scammers using AI-generated professional-looking email templates. SARS advises recipients to delete and block such messages, never share passwords/OTPs/banking PINs/eFiling credentials, and to use official SARS channels or contact SARS IT Security at phishing@sars.gov.za. It also provides a Fraud and Anti-Corruption Hotline number (0800 00 2870) and links to SARS scam/phishing guidance and a tax practitioner registration query page.

What this document offers

Read out of this document by Govermate's AI, in its own words. Each one quotes the line it came from — confirm on the official source before acting.

registration verification queryOngoing

Tax practitioner registration check (SARS/RCB query page)

SARS provides a query page where taxpayers can check whether a tax practitioner is registered with SARS and a Recognised Controlling Body (RCB) before sharing personal information.

Who it is for
taxpayers who want to verify a tax practitioner
How to act on it
Use the tax practitioner query page at the provided URL to check registration status.
Show the line this came from
Taxpayers can check whether a tax practitioner is registered with SARS and a Recognised Controlling Body (RCB) via https://secure.sarsefiling.co.za/TaxPractitionerQuery.aspx.
How to apply
phishing reporting contactOngoing

Contact SARS IT Security team about the latest scam examples (phishing@ email)

If you receive the scam, SARS advises you to delete and block it, and if you are in doubt you can email the SARS IT Security team for help and to see the latest scam examples.

Who it is for
taxpayers and members of the public who receive the scam
How to act on it
Email the SARS IT Security team at phishing@sars.gov.za (and/or visit the Scams and Phishing webpage).
Show the line this came from
“If you receive it, please delete and block it. If in doubt, email the SARS IT Security team or visit the Scams and Phishing webpage to see the latest scam examples,” SARS advised taxpayers.
How to apply
hotline reportingOngoing

Fraud and Anti-Corruption Hotline (0800 00 2870)

SARS provides a hotline number that members of the public can contact regarding fraud and anti-corruption concerns related to scams.

Who it is for
members of the public
How to act on it
Call the Fraud and Anti-Corruption Hotline on 0800 00 2870.
Show the line this came from
Taxpayers can also contact the Fraud and Anti-Corruption Hotline on 0800 00 2870.
information resourceOngoing

Use the Scams and Phishing webpage to see the latest scam examples

SARS provides a webpage with the latest scam examples so taxpayers can verify what scams are currently circulating.

Who it is for
taxpayers and members of the public
How to act on it
Visit the Scams and Phishing webpage listed by SARS.
Show the line this came from
The security team can be contacted at phishing@sars.gov.za, and the phishing webpage is at https://www.sars.gov.za/targeting-tax-crime/scams-and-phishing/.
How to apply

Facts

Reference

GOVNEWS-83205 at https://www.sanews.gov.za

Key Takeaways

  • Organisation: South African Revenue Service (SARS)
  • Scam type: SMS and email phishing claiming tax refund
  • Use of AI: professional-looking email templates harder to identify
  • Advice: delete and block if received
  • SARS will never request passwords, OTPs, banking PINs, or eFiling login credentials via email/SMS/social media/telephone
  • SARS will never request banking details in communications via post/email/SMS
  • SARS will not send hyperlinks to other websites (including banks)
  • Contact SARS IT Security: phishing@sars.gov.za
  • Scams and Phishing webpage: https://www.sars.gov.za/targeting-tax-crime/scams-and-phishing/
  • Fraud and Anti-Corruption Hotline: 0800 00 2870
  • Examples of spoofed sender addresses: returns@sars.co.za and refunds@sars.co.za
  • Tax practitioner registration check: https://secure.sarsefiling.co.za/TaxPractitionerQuery.aspx
  • Additional warnings: do not open/respond to unknown emails; beware requests for personal/tax/banking/eFiling details; SARS does not send .htm/.html attachments; SARS will never ask for credit card details
  • South African Revenue Service (SARS)
  • SARS IT Security team
  • Fraud and Anti-Corruption Hotline
  • Government Communication and Information System (GCIS)
  • SAnews
  • Roze Britz
  • Janine Arcangeli
  • Zanele Mngadi

Dates

Opening Date

30 July 2026