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CITY ENCOURAGES QUALIFYING RESIDENTS TO APPLY FOR INDIGENT SUPPORT

City of Ekurhuleni Metropolitan MunicipalityRef: https://www.ekurhuleni.gov.za/press-releases/service-delivery/city-encourages-qualifying-residents-to-apply-for-indigent-support/

Official source

Source domain: ekurhuleni.gov.za

Collected on 28 July 2026

Always confirm details on the official source before acting.

What this means

This is a City of Ekurhuleni press release dated 28/07/2026 titled “CITY ENCOURAGES QUALIFYING RESIDENTS TO APPLY FOR INDIGENT SUPPORT.” It explains the Indigent Support Programme and who may qualify based on household income, citizenship/permanent residence, property use and value, and other “deemed indigent” criteria. It lists the benefits (free basic water and electricity, free refuse collection, free basic sanitation, and 100% property rates relief) and states that applications are assessed and verified, with indigent relief granted for a reviewable 36-month period. Applicants are instructed to apply at their nearest City customer care centre with specified supporting documents.

Facts

Places

Ekurhuleni, Gauteng

Reference

https://www.ekurhuleni.gov.za/press-releases/service-delivery/city-encourages-qualifying-residents-to-apply-for-indigent-support/

Amounts

R 10 479, R 1 500 000, R 600 000

Key Takeaways

  • City of Ekurhuleni press release: 28/07/2026
  • Indigent Support Programme for needy households to access basic municipal services
  • Household combined adult income threshold: R10 478.92 (policy-prescribed)
  • Property municipal value must not exceed R1.5 million (with exceptions for pensioners, persons with disabilities, war veterans receiving social grants)
  • Deemed indigent examples: properties valued at no more than R600 000; recognised informal settlements; proclaimed townships; qualifying tenants in city rental schemes
  • Benefits: up to 10 kL free basic water/month; up to 50 kWh free basic electricity/month; free refuse collection; up to 10 kL free basic sanitation/month; 100% property rates relief
  • Additional possible assistance: indigent burial support and selected rebates (subject to assessment and available municipal funds)
  • Application location: nearest City of Ekurhuleni customer care centre
  • Supporting documents may include: SA ID/permanent residence proof, municipal statement or prepaid token, affidavit, proof of household income, 3 months’ bank statements, pension statement (if applicable), guardianship/deceased-estate/rental/property documents (if applicable)
  • Indigent relief granted for a reviewable period of 36 months; beneficiaries must reapply before expiry and report changes
  • City of Ekurhuleni
  • Thulasizwe (author)

Dates

Closing Date

28 July 2026