APPROVED INDIGENT POLICY 2025-2026
Official source
Source domain: phokwane.gov.za
Collected on 28 July 2026
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Assisted Arrear Debt Recovery Program
Qualifying indigent debtors may benefit from a program designed to assist with the recovery of outstanding municipal arrears, as determined annually by the Council in line with national norms and guidelines.
- Who it is for
- indigent debtors who have outstanding municipal bills
- How to act on it
- Apply through the prescribed form and be evaluated by the indigent committee for eligibility.
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Assisted arrear debt recovery program as determined by Council annually during the budget process, in line with National norm and guidelines
Indigent Support Subsidy
Households that meet the income threshold may receive monthly subsidies for basic services such as water, electricity, refuse collection, sewerage, and rates. The support is credited directly to the household’s municipal account and is limited to actual monthly billing amounts.
- Who it is for
- indigent households unable to pay municipal accounts with total gross monthly income <= R5740.00
- How to act on it
- Submit a formal application on the prescribed form to the indigent committee and wait for evaluation within 21 days.
- Closes
- Closing date not stated in the source
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Eligibility income threshold: total gross monthly household income <= 2x prevailing social monthly pension pay-out (stated as R5740.00)
Pauper and Indigent Burials
The municipality provides burial services for indigent individuals who cannot afford funeral costs, including arrangements for disposal of the dead and coordination with funeral undertakers.
- Who it is for
- families of indigent deceased persons
- How to act on it
- Submit a request through the community application procedure, coordinated by the local government or authorized officer.
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Pauper and Indigent Burials 13
Facts
Reference
http://www.phokwane.gov.za/Documents/APPROVED%20INDIGENT%20POLICY%202025-2026.pdf
Amounts
R 5 740, R 300 000
Key Takeaways
- Document: Approved Indigent Support Policy 2025–2026 (Phokwane Local Municipality)
- Applies to indigent households unable to pay municipal accounts; must formally apply on prescribed form
- Eligibility income threshold: total gross monthly household income <= 2x prevailing social monthly pension pay-out (stated as R5740.00)
- Application evaluation decision within 21 days after lodging; manually approved by the indigent committee
- Period of relief: 1 year (determined by Council from time to time)
- Maximum monthly support levels include: 6kl water; 100% refuse collection; 50kWh electricity; 100% sewerage; 100% basic electricity; 100% basic water; assessment rates 100% for market value up to R300000
- Indigent support credited monthly to the recipient’s municipal account; relief cannot exceed actual monthly billings
- Disqualification/cancellation for misuse and providing incorrect information
- Phokwane Local Municipality
- Council of the Phokwane Local Municipality
- Municipal Manager (Accounting Officer)
- Indigent committee
- Local Government: Municipal Systems Act, 2000 (Act 32 of 2000)
- Local Government: Municipal Structures Act, 1998 (Act 117 of 1998)
- Local Government: Municipal Finance Management Act 56 of 2003
- Constitution of South Africa
- Central Government (for budgetary provisions/LGES)