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APPROVED INDIGENT POLICY 2025-2026

Phokwane Local MunicipalityRef: http://www.phokwane.gov.za/Documents/APPROVED%20INDIGENT%20POLICY%202025-2026.pdf

Official source

Source domain: phokwane.gov.za

Collected on 28 July 2026

Always confirm details on the official source before acting.

Our copy (archived 28 July 2026)Official source

What this means

This document is the “Approved Indigent Support Policy 2025–2026” for the Phokwane Local Municipality. It sets out definitions, objectives, principles, responsibilities, and procedures for granting indigent support to qualifying households, including eligibility criteria, application and evaluation timelines, and the period of relief. It also specifies the extent of support (monthly credits and maximum service levels/subsidies) and rules related to misuse and administration, with additional sections on pauper/indigent burials and related roles and costs listed in the table of contents.

Facts

Reference

http://www.phokwane.gov.za/Documents/APPROVED%20INDIGENT%20POLICY%202025-2026.pdf

Amounts

R 5 740, R 300 000

Key Takeaways

  • Document: Approved Indigent Support Policy 2025–2026 (Phokwane Local Municipality)
  • Applies to indigent households unable to pay municipal accounts; must formally apply on prescribed form
  • Eligibility income threshold: total gross monthly household income <= 2x prevailing social monthly pension pay-out (stated as R5740.00)
  • Application evaluation decision within 21 days after lodging; manually approved by the indigent committee
  • Period of relief: 1 year (determined by Council from time to time)
  • Maximum monthly support levels include: 6kl water; 100% refuse collection; 50kWh electricity; 100% sewerage; 100% basic electricity; 100% basic water; assessment rates 100% for market value up to R300000
  • Indigent support credited monthly to the recipient’s municipal account; relief cannot exceed actual monthly billings
  • Disqualification/cancellation for misuse and providing incorrect information
  • Phokwane Local Municipality
  • Council of the Phokwane Local Municipality
  • Municipal Manager (Accounting Officer)
  • Indigent committee
  • Local Government: Municipal Systems Act, 2000 (Act 32 of 2000)
  • Local Government: Municipal Structures Act, 1998 (Act 117 of 1998)
  • Local Government: Municipal Finance Management Act 56 of 2003
  • Constitution of South Africa
  • Central Government (for budgetary provisions/LGES)