Document2 of 2 opportunities in this document openOther

University of Cape Town other

University of Cape TownRef: https://uct.ac.za/research-innovation-uct-and-un-sdgs/goal-3-good-health-and-well-being/3-3-7

Official source

Source domain: uct.ac.za

Collected on 17 July 2026

Always confirm details on the official source before acting.

What this means

This document is a University of Cape Town (UCT) webpage section titled “Mental health support for staff” describing the UCT Employee Health and Wellness Programme. It states that UCT provides confidential work/life counselling at no cost to employees, aimed at resolving personal and work-related problems that may affect work. It lists two toll-free telephonic counselling services (Lyra Wellbeing/formerly ICAS and SADAG) with specific numbers and USSD/SMS/email options, and describes the types of issues covered.

What this document offers

Read out of this document by Govermate's AI, in its own words. Each one quotes the line it came from — confirm on the official source before acting.

mental health counselling serviceOngoing

Confidential work/life counselling via SADAG

UCT employees can access free, confidential counselling through SADAG for issues such as stress, depression, anxiety, trauma, substance abuse, and financial or legal concerns. Support is available 24/7 via toll-free phone, SMS callback, or email.

Who it is for: UCT employees
How to act on it: Call 0800 171 171 (Telkom line), send an SMS to 31393 for a callback, or email office@anxiety.org.za

Show the line this came from

SADAG toll-free number: 0800 171 171 (Telkom line, 24 hours); SADAG call-back request: SMS to 31393; SADAG email: office@anxiety.org.za

Facts

Places

City of Cape Town, Western Cape

Reference

https://uct.ac.za/research-innovation-uct-and-un-sdgs/goal-3-good-health-and-well-being/3-3-7

Key Takeaways

Document subject: Mental health support for UCT staff
Programme: UCT Employee Health and Wellness Programme
Cost: provided at no cost to the employee
Confidential counselling via Organisational Health and Wellness office
Lyra Wellbeing (formerly ICAS) toll-free number: 0801 113 945 (Telkom line, 24 hours)
Lyra Wellbeing call-back request: USSD *134*905#
Lyra Wellbeing email: uct@icas.co.za
SADAG toll-free number: 0800 171 171 (Telkom line, 24 hours)
SADAG call-back request: SMS to 31393
SADAG email: office@anxiety.org.za
Counselling covers: stress, relationships, HIV & AIDS, depression, trauma, burnout, anxiety, health issues, substance abuse, family matters, conflict, change, work issues, diversity, bereavement, legal and financial issues; also depression/anxiety/panic, trauma/PTSD, bipolar, suicide, ADHD, OCD and other mental health disorders
UCT contact address: Private Bag X3, Rondebosch 7701, South Africa
University of Cape Town (UCT)
Organisational Health and Wellness office
Lyra Wellbeing (formerly ICAS)
SADAG (South African Depression and Anxiety Group)
Telkom
South African Depression and Anxiety Group (SADAG)