Official source
Source domain: karoohoogland.gov.za
Collected on 16 July 2026
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Writing off irrecoverable debt
Municipal debt that has become irrecoverable may be considered for write-off after the required credit-control, tracing and recovery steps have been taken. The appointed write-off committee reviews and recommends cases to Council for approval.
Reference
https://www.karoohoogland.gov.za/wp-content/uploads/2025/04/KHM-NC066-WRITE-OFF-POLICY-2019-2020.pdf
Before any debt is written off it must be proved that the debt has become irrecoverable.
Consideration of interest on arrears for approved indigent household consumers
When a debtor is approved for registration as an indigent household consumer, the interest on the arrear amount will be considered for write-off. New arrears above the indigent allowance for free basic services do not qualify under this provision.
Upon approval for registration as an indigent household consumer, the debtor’s interest on the arrear amount will be considered for write-off.
