Official source
Source domain: karoohoogland.gov.za
Collected on 16 July 2026
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System Modification Request
Municipal system users can submit proposed production-system customizations or modifications for review, prioritisation and approval. High- and medium-priority requests go to the ICT steering Committee, while low-priority requests may be approved by the Director of Financial Services.
The document's recorded date is 30 June 2023. Confirm on the official source.
Reference
https://www.karoohoogland.gov.za/wp-content/uploads/2025/04/KHM-2023-2024-Change-Policy-and-Procedures.pdf
Closing Date
30 June 2023
The following process shall be utilised for submitting proposed system changes and determining approval/disapproval of those changes:
EMERGENCY CHANGE
An urgent system change may be requested when it must be applied immediately to keep an application or system functioning and cannot wait for the next change-control meeting. It requires approval by the system owner or, if unavailable, the systems Head of department.
The document's recorded date is 30 June 2023. Confirm on the official source.
They still require approval by the system owner or the systems Head of department if the owner is not available.
