Official source
Source domain: karoohoogland.gov.za
Collected on 16 July 2026
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R 2 501,00 to R 5 000,00
Consumers in this debt range can arrange to pay 5% of the outstanding debt plus the cost of credit-control actions, with the remaining balance paid over a maximum of 24 months.
R 2 501,00 to R 5 000,00 5% of the outstanding debt, plus the cost of the
Reference
https://www.karoohoogland.gov.za/wp-content/uploads/2025/04/KHM-2024-2025-Customer-Care-Credit-Control-and-Debt-Collection-Policy-Vol.-5.pdf
Amounts
R 2 501
Any Amount
Agricultural consumers can arrange to repay any outstanding debt by paying 10% of the debt plus the cost of credit-control actions, and the balance over a maximum of 12 months.
Any Amount 10% of the outstanding debt, plus the cost of the credit control actions. The balance of the outstanding amount over a maximum of 12 months
INDIGENTS
Consumers qualifying as indigent who still have arrears after relief can repay the remaining debt over 36 months in addition to monthly service charges, with the cost of credit-control action paid immediately.
Over 36 months, in addition to monthly service charges, with immediate payment of the cost of the credit control action taken.
R 5 000,00 and more
Consumers with debt of R 5 000,00 or more can arrange to pay 5% of the outstanding debt plus the cost of credit-control actions, with the remaining balance paid over a maximum of 24 months.
R 5 000,00 and more 5% of the outstanding debt, plus the cost of the
Recovery of arrears (accumulated before 01/01/2013)
Arrears accumulated before 01/01/2013 may be repaid over a maximum period of three years, or over a reasonable period adjusted by the municipal manager or CFO.
To collect all arrears over a maximum period of three years or as adjust to a reasonable period by the municipal manager or CFO