Official source
Source domain: karoohoogland.gov.za
Collected on 16 July 2026
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Rebates for sporting bodies
Sporting bodies may be granted rebates on consumption, although the tariffs must at least cover the cost of the service.
Rebates may be granted to sporting bodies for consumption but tariffs would at least cover the cost of the service.
Reference
https://www.karoohoogland.gov.za/wp-content/uploads/2025/04/KHM-2024-2025-Customer-Care-Credit-Control-and-Debt-Collection-Policy-Vol.-4.pdf
Rebates for large customers
Large customers may be granted rebates to attract business to Karoo Hoogland where this would benefit the Karoo Hoogland community.
Rebates may be granted to large customers to attract business to Karoo Hoogland that would benefit the community of Karoo Hoogland.
Basic levels of water and electricity
Council may provide customers with certain basic levels of water and electricity free of charge, with the levels determined from time to time.
Council may provide, free of charge to a customer, certain basic levels of water and electricity, as determined from time to time.
Electricity or water pre-payment system
A Consumer or Occupier who is more than 60 days in arrears on a municipal account is placed on a pre-payment system linking future electricity or water provision to pre-payment. The customer must repay arrears at a rate of 25% before amounts can be allocated to pre-payment credit.
Automatically when a Consumer/ Occupier is in Arrears for more than 60 days on payment of the Municipal Account.
Grants in lieu of rates
Council may provide grants instead of rates to certain categories of owners of domestic properties to help alleviate poverty.
Council may provide grants in lieu of rates to certain categories of owners of domestic properties to alleviate poverty.
Rates by instalments
Customers may pay their property rates account monthly over a maximum of 12 months without interest, provided they have no rates outstanding from a previous period and finish paying before the next rates cycle.
Customers may elect to pay the property rates account monthly, over a maximum period of 12 months at no interest cost, on the condition that there is no rates outstanding in respect of a previous period and that the rates are paid in full prior to the next rates cycle.
