Official source
Source domain: johannesburgwater.co.za
Collected on 13 July 2026
Always confirm details on the official source before acting.
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Guide to view your municipal statement online
Use the guide to view your municipal statement online via the Johannesburg Water website.
Guide to view your municipal statement online Learn More
Places
City of Johannesburg, Gauteng
Reference
https://www.johannesburgwater.co.za/whatsapp-image-2026-06-30-at-16-51-28/
Customer Fault Logging (email)
Log water-related incidents by emailing fault@jwater.co.za.
Email: fault@jwater.co.za Please use the fault@jwater.co.za for logging water related incidents only
Daily water supply system status update
Check the daily water supply system status update provided by Johannesburg Water.
Learn More Daily water supply system status update
Tip-offs (anonymous)
Submit tip-offs anonymously using the anonymous tip-offs number listed on the page.
Tip-offs Anonymous +27 (0) 80 000 2587
Call Centre
Contact Johannesburg Water’s call centre using the numbers listed on the page.
Call Centre +27 (0) 10 061 4470 / +27 (0) 86 056 2874
Credit Control Process (download)
Download the Johannesburg Water credit control process document.
Credit Control Process Download Now! Download Document Below
COJ Expanded Social Package for customers with prepaid water meters
Access information about the COJ Expanded Social Package for customers with prepaid water meters.
COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS Learn More
