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Whatsapp Image 2026 07 03 At 10 04 40

Johannesburg Water SOC LtdRef: https://www.johannesburgwater.co.za/whatsapp-image-2026-07-03-at-10-04-40/

Official source

Source domain: johannesburgwater.co.za

Collected on 13 July 2026

Always confirm details on the official source before acting.

Our copy (archived 14 July 2026)Official source

What this means

The provided text is not an actual government document; it is a website page/navigation content for Johannesburg Water (a City of Johannesburg water and sanitation utility). It includes general site sections such as supply chain/tenders, media, customer notices, and contact details, but no specific policy, regulation, tender, or decision content is present in the extracted text. It also references downloading a “municipal statement online” and mentions programmes like the Expanded Social Package for customers with prepaid water meters.

What this document offers

Read out of this document by Govermate's AI, in its own words. Each one quotes the line it came from — confirm on the official source before acting.

customer assistance programme informationOngoing

COJ Expanded Social Package for customers with prepaid water meters

You can access information about the COJ Expanded Social Package for customers with prepaid water meters.

Who it is for: customers with prepaid water meters
How to act on it: Use the 'Learn More' link for 'COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS' on the Johannesburg Water website.

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COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS

process informationOngoing

Credit Control Process

You can access information about the credit control process.

Who it is for: customers who need information about credit control
How to act on it: Use the 'Credit Control Process' link/section on the Johannesburg Water website.

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Credit Control Process

information updateOngoing

Daily water supply system status update

You can access a daily update on the water supply system status.

Who it is for: members of the public who want to check daily water supply system status
How to act on it: Use the 'Learn More' link for the daily water supply system status update on the Johannesburg Water website.

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Learn More Daily water supply system status update

incident reportingOngoing

Customer Fault Logging (water-related incidents)

You can log water-related incidents by emailing fault@jwater.co.za.

Who it is for: members of the public who need to report water-related incidents
How to act on it: Email fault@jwater.co.za to log water related incidents.

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Please use the fault@jwater.co.za for logging water related incidents only

downloadable guideOngoing

Guide to view your municipal statement online

You can download a guide that explains how to view your municipal statement online.

Who it is for: customers who want to view their municipal statement online
How to act on it: Use 'Download Now!' and then download the document below the guide.

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Download Now! Download Document Below Guide to view your municipal statement online

Facts

Places

City of Johannesburg, Gauteng

Reference

https://www.johannesburgwater.co.za/whatsapp-image-2026-07-03-at-10-04-40/

Key Takeaways

Website content for Johannesburg Water (City of Johannesburg)
Mentions “COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS”
Includes contact details: fault@jwater.co.za and reception/call centre numbers
Contains navigation items for tenders/RFQs and media/customer notices
City of Johannesburg
Johannesburg Water SOC Ltd
Rand Water
DWS
Water Research Commission
SALGA
Joren Digital