Whatsapp Image 2026 07 04 At 17 53 07
Official source
Source domain: johannesburgwater.co.za
Collected on 13 July 2026
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Read out of this document by Govermate's AI, in its own words. Each one quotes the line it came from — confirm on the official source before acting.
Prepaid Water
A prepaid water section listed under “Know Your Systems”.
- Who it is for
- customers interested in prepaid water
- How to act on it
- Use the site navigation to open the “Prepaid Water” section.
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Know Your Systems Prepaid Water Vending Points
Vending Points
A vending points section listed under prepaid water.
- Who it is for
- customers using prepaid water who need vending points
- How to act on it
- Use the site navigation to open the “Vending Points” section.
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Know Your Systems Prepaid Water Vending Points
Water Connection / New Contracts
Sections related to water connection and new contracts listed on the site.
- Who it is for
- customers seeking water connections or new contracts
- How to act on it
- Use the site navigation to open the “Water Connection” and/or “New Contracts” sections.
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Test Water Meter Water Connection New Contracts
Meter Reading Schedule / Meter Readers / Field Investigators
Sections related to meter reading activities and staff roles listed on the site.
- Who it is for
- customers affected by meter reading
- How to act on it
- Use the site navigation to open the relevant meter reading sections (Meter Reading Schedule, Meter Readers, Field Investigators).
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Metering Meter Reading Schedule Meter Readers Field Investigators
Procurement Scam
A supply chain page/section warning or information about procurement scams.
- Who it is for
- suppliers and the public who may be affected by procurement scams
- How to act on it
- Use the site navigation to open the “Procurement Scam” section.
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Procurement Scam Public Adjudication Notices
Vuk’uphile Expanded Social Package
A Johannesburg Water expanded social package for customers listed on the site under campaigns.
- Who it is for
- customers with prepaid water meters
- How to act on it
- Use the site navigation to open the “COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS” download link.
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COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS
Customer Fault Logging
A way to log water-related incidents with Johannesburg Water using the fault email address and/or call centre.
- Who it is for
- members of the public who need to report water-related incidents
- How to act on it
- Email fault@jwater.co.za for water-related incidents only, or contact the call centre/Reception listed on the page.
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Customer Fault Logging Stay up-to-date A water and sanitation utility that cares.
Daily water supply system status update
A daily status update for the water supply system, available via the “Download Now!” link shown on the page.
- Who it is for
- customers and the public who want daily water supply system status updates
- How to act on it
- Use the “Download Now!” link for the daily water supply system status update.
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Daily water supply system status update Credit Control Process Download Now!
Request For Quotations (Open RFQs / Closed RFQs / Cancelled RFQs)
A supply chain section where Johannesburg Water lists RFQ information including open, closed, and cancelled RFQs.
- Who it is for
- suppliers and contractors interested in Johannesburg Water RFQs
- How to act on it
- Use the site navigation to open the “Request For Quotations” section and then select the relevant RFQ category (Open/Closed/Cancelled).
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Request For Quotations Open RFQs Closed RFQs Cancelled RFQs
Public Adjudication Notices
A supply chain section for public adjudication notices.
- Who it is for
- members of the public and suppliers interested in adjudication outcomes/notices
- How to act on it
- Use the site navigation to open the “Public Adjudication Notices” section.
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Procurement Scam Public Adjudication Notices
Supply Chain Tenders (Advertised Tenders / Closed Tenders / Awarded Tenders / Cancelled Tenders)
A supply chain section where Johannesburg Water lists tender information including advertised, closed, awarded, and cancelled tenders.
- Who it is for
- suppliers and contractors interested in Johannesburg Water tenders
- How to act on it
- Use the site navigation to open the “Supply Chain Tenders” section and then select the relevant tender category (Advertised/Closed/Awarded/Cancelled).
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Supply Chain Tenders Advertised Tenders Closed Tenders Awarded Tenders Cancelled Tenders
Guide to view your municipal statement online
A guide available to help customers view their municipal statement online.
- Who it is for
- customers who need to view their municipal statement online
- How to act on it
- Use the “Guide to view your municipal statement online” “Learn More” link.
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Guide to view your municipal statement online Learn More
Pipe Replacement Programme
A Johannesburg Water programme listed on the site under campaigns.
- Who it is for
- customers and the public in Johannesburg who may benefit from pipe replacement activities
- How to act on it
- Use the site navigation to open the “Pipe Replacement Programme” section.
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Campaigns Active Leak Detection Programme Pipe Replacement Programme Vuk’uphile Expanded Social Package
Active Leak Detection Programme
A Johannesburg Water programme listed on the site under campaigns.
- Who it is for
- customers and the public in Johannesburg who may benefit from leak detection activities
- How to act on it
- Use the site navigation to open the “Active Leak Detection Programme” section.
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Campaigns Active Leak Detection Programme Pipe Replacement Programme Vuk’uphile Expanded Social Package
Facts
Places
City of Johannesburg, Gauteng
Reference
https://www.johannesburgwater.co.za/whatsapp-image-2026-07-04-at-17-53-07/
Key Takeaways
- Organisation: Johannesburg Water SOC Ltd (City of Johannesburg)
- Website sections mentioned: Active Leak Detection Programme, Pipe Replacement Programme, Expanded Social Package, Metering/Meter Reading, Supply Chain Tenders, RFQs
- Contact email for water-related incidents: fault@jwater.co.za
- Physical address: Turbine Hall, 65 Ntemi Piliso Street, Newtown, Johannesburg
- Phone numbers listed: Reception +27 (0) 10 061 4450; Call Centre +27 (0) 10 061 4470 / +27 (0) 86 056 2874; Tip-offs Anonymous +27 (0) 80 000 2587
- City of Johannesburg
- Johannesburg Water SOC Ltd
- Rand Water
- DWS
- Water Research Commission
- SALGA