Official source
Source domain: johannesburgwater.co.za
Collected on 13 July 2026
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Guide to view your municipal statement online
You can access a guide on how to view your municipal statement online via the 'Guide to view your municipal statement online' link.
Guide to view your municipal statement online Learn More
Places
City of Johannesburg, Gauteng
Reference
https://www.johannesburgwater.co.za/whatsapp-image-2026-07-04-at-17-50-26/
Daily water supply system status update
You can access a daily update on the water supply system status via the 'Daily water supply system status update' link.
Learn More Daily water supply system status update
Customer Fault Logging (log water-related incidents by email)
You can log water-related incidents by emailing fault@jwater.co.za, which the page instructs you to use for water-related incidents only.
Email: fault@jwater.co.za Please use the fault@jwater.co.za for logging water related incidents only
COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS
You can access information for the COJ Expanded Social Package for customers with prepaid water meters via the 'Learn More' link.
COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS Learn More
Call Centre (contact by phone)
You can contact the Johannesburg Water call centre using the phone numbers listed on the page.
Call Centre +27 (0) 10 061 4470 / +27 (0) 86 056 2874
Tip-offs Anonymous (report anonymously)
You can submit anonymous tip-offs using the anonymous tip-offs number shown on the page.
Tip-offs Anonymous +27 (0) 80 000 2587
Credit Control Process (Download Now)
You can download information/documentation for the 'Credit Control Process' from the Johannesburg Water website.
Credit Control Process Download Now! Download Document Below
