Official source
Source domain: johannesburgwater.co.za
Collected on 13 July 2026
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COJ Expanded Social Package for customers with prepaid water meters
You can access information about the City of Johannesburg’s Expanded Social Package for customers who have prepaid water meters via the 'COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS' link.
COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS
Places
City of Johannesburg, Gauteng
Reference
https://www.johannesburgwater.co.za/whatsapp-image-2026-07-04-at-17-30-10/
Customer Fault Logging (water-related incidents)
You can log water-related incidents by using the fault@jwater.co.za email address, which the page specifically directs for incident logging.
Please use the fault@jwater.co.za for logging water related incidents only
Daily water supply system status update
You can access a daily update on the water supply system status via the 'Daily water supply system status update' link on the Johannesburg Water website.
Learn More Daily water supply system status update