Whatsapp Image 2026 07 07 At 12 00 28
Official source
Source domain: johannesburgwater.co.za
Collected on 13 July 2026
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Credit Control Process (Download Now!)
A 'Credit Control Process' document can be downloaded from the page.
- Who it is for
- customers or members of the public who need information about credit control
- How to act on it
- Select 'Download Now!' for 'Credit Control Process' on the Johannesburg Water website.
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Credit Control Process Download Now! Download Document Below
Customer Fault Logging (log water-related incidents)
The page provides a way to log water-related incidents using the fault email address, and it also lists phone contacts for reception and the call centre.
- Who it is for
- members of the public who need to report water-related incidents
- How to act on it
- Email fault@jwater.co.za for logging water related incidents only, or contact the reception/call centre numbers listed on the page.
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Please use the fault@jwater.co.za for logging water related incidents only
COJ Expanded Social Package for customers with prepaid water meters
Information is provided about the City of Johannesburg expanded social package for customers with prepaid water meters.
- Who it is for
- customers with prepaid water meters
- How to act on it
- Select 'COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS' and follow the 'Learn More' link on the Johannesburg Water website.
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COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS Learn More
Tip-offs Anonymous
An anonymous tip-off line is provided.
- Who it is for
- members of the public who want to submit anonymous tip-offs
- How to act on it
- Call the 'Tip-offs Anonymous' number listed on the page.
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Tip-offs Anonymous +27 (0) 80 000 2587
Daily water supply system status update
A daily update on the water supply system status is provided via the page.
- Who it is for
- members of the public seeking daily water supply system status information
- How to act on it
- Use the 'Daily water supply system status update' link/section on the Johannesburg Water website.
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Daily water supply system status update
Guide to view your municipal statement online
A guide is available to help users view their municipal statement online.
- Who it is for
- customers who want to view their municipal statement online
- How to act on it
- Select 'Guide to view your municipal statement online' and follow the 'Learn More' link on the Johannesburg Water website.
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Guide to view your municipal statement online Learn More
Facts
Places
City of Johannesburg, Gauteng
Reference
https://www.johannesburgwater.co.za/whatsapp-image-2026-07-07-at-12-00-28/
Key Takeaways
- Source appears to be Johannesburg Water (City of Johannesburg) website navigation/content
- Mentions prepaid water meters and vending points
- Includes customer fault logging and a fault email address (fault@jwater.co.za)
- Shows contact numbers for reception and call centre
- No specific tender/RFQ/award/notice text or dates are provided in the extracted content
- Johannesburg Water SOC Ltd
- City of Johannesburg
- Rand Water
- DWS
- Water Research Commission
- SALGA