Official source
Source domain: johannesburgwater.co.za
Collected on 13 July 2026
Always confirm details on the official source before acting.
Read out of this document by Govermate's AI, in its own words. Each one quotes the line it came from — confirm on the official source before acting.
Credit Control Process (Download Now!)
A 'Credit Control Process' document can be downloaded from the page.
Credit Control Process Download Now! Download Document Below
Places
City of Johannesburg, Gauteng
Reference
https://www.johannesburgwater.co.za/whatsapp-image-2026-07-07-at-12-00-28/
Customer Fault Logging (log water-related incidents)
The page provides a way to log water-related incidents using the fault email address, and it also lists phone contacts for reception and the call centre.
Please use the fault@jwater.co.za for logging water related incidents only
COJ Expanded Social Package for customers with prepaid water meters
Information is provided about the City of Johannesburg expanded social package for customers with prepaid water meters.
COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS Learn More
Tip-offs Anonymous
An anonymous tip-off line is provided.
Tip-offs Anonymous +27 (0) 80 000 2587
Daily water supply system status update
A daily update on the water supply system status is provided via the page.
Daily water supply system status update
Guide to view your municipal statement online
A guide is available to help users view their municipal statement online.
Guide to view your municipal statement online Learn More
