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Whatsapp Image 2026 07 07 At 11 39 54

Johannesburg Water SOC LtdRef: https://www.johannesburgwater.co.za/whatsapp-image-2026-07-07-at-11-39-54/

Official source

Source domain: johannesburgwater.co.za

Collected on 13 July 2026

Always confirm details on the official source before acting.

Our copy (archived 14 July 2026)Official source

What this means

The provided text is not an actual government document; it is website navigation/content from Johannesburg Water (a City of Johannesburg water utility). It includes general site sections such as supply chain/tenders, media, customer notices, and contact details, plus a mention of an “Expanded Social Package for customers with prepaid water meters.” No specific tender, contract, notice, or decision text is included.

What this document offers

Read out of this document by Govermate's AI, in its own words. Each one quotes the line it came from — confirm on the official source before acting.

incident reportingOngoing

Customer Fault Logging (logging water-related incidents)

Johannesburg Water provides a way to log water-related incidents by emailing the fault email address listed on the page.

Who it is for: people who need to log water-related incidents
How to act on it: Email fault@jwater.co.za for logging water related incidents only.

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Please use the fault@jwater.co.za for logging water related incidents only

process informationOngoing

Credit Control Process

Johannesburg Water provides a linked “Credit Control Process” document/page for understanding its credit control process.

Who it is for: customers needing information about credit control
How to act on it: Use the “Credit Control Process” link on the Johannesburg Water website.

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Credit Control Process Download Now!

online statement viewing guideOngoing

Guide to view your municipal statement online

Johannesburg Water provides a linked guide explaining how to view a municipal statement online.

Who it is for: customers who want to view their municipal statement online
How to act on it: Use the “Guide to view your municipal statement online” link on the Johannesburg Water website.

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Guide to view your municipal statement online

social support programme informationOngoing

COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS

Johannesburg Water provides information (via a linked page) about the City of Johannesburg Expanded Social Package for customers with prepaid water meters.

Who it is for: customers with prepaid water meters
How to act on it: Use the “Learn More” link for “COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS” on the Johannesburg Water website.

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COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS

daily service status updateOngoing

Daily water supply system status update

Johannesburg Water provides a linked “Daily water supply system status update” page so the public can check daily water supply system status.

Who it is for: members of the public seeking daily water supply system status
How to act on it: Use the “Daily water supply system status update” link on the Johannesburg Water website.

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Daily water supply system status update

Facts

Places

City of Johannesburg, Gauteng

Reference

https://www.johannesburgwater.co.za/whatsapp-image-2026-07-07-at-11-39-54/

Key Takeaways

Source appears to be Johannesburg Water website navigation/content
Mentions “COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS”
Includes contact details: fault@jwater.co.za and reception/call centre numbers
Lists site sections such as tenders, RFQs, media statements, and daily water supply system status updates
City of Johannesburg
Johannesburg Water SOC Ltd
Rand Water
DWS
Water Research Commission
SALGA