Official source
Source domain: johannesburgwater.co.za
Collected on 13 July 2026
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Customer Fault Logging (logging water-related incidents)
Johannesburg Water provides a way to log water-related incidents by emailing the fault email address listed on the page.
Please use the fault@jwater.co.za for logging water related incidents only
Places
City of Johannesburg, Gauteng
Reference
https://www.johannesburgwater.co.za/whatsapp-image-2026-07-07-at-11-39-54/
Credit Control Process
Johannesburg Water provides a linked “Credit Control Process” document/page for understanding its credit control process.
Credit Control Process Download Now!
Guide to view your municipal statement online
Johannesburg Water provides a linked guide explaining how to view a municipal statement online.
Guide to view your municipal statement online
COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS
Johannesburg Water provides information (via a linked page) about the City of Johannesburg Expanded Social Package for customers with prepaid water meters.
COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS
Daily water supply system status update
Johannesburg Water provides a linked “Daily water supply system status update” page so the public can check daily water supply system status.
Daily water supply system status update