Official source
Source domain: johannesburgwater.co.za
Collected on 13 July 2026
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Customer Fault Logging
You can log water-related incidents by contacting Johannesburg Water using the fault@jwater.co.za email address (for water-related incidents only).
Customer Fault Logging Stay up-to-date A water and sanitation utility that cares.
Places
City of Johannesburg, Gauteng
Reference
https://www.johannesburgwater.co.za/whatsapp-image-2026-07-07-at-18-30-29/
COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS
You can access information about the City of Johannesburg expanded social package for customers with prepaid water meters via the Johannesburg Water website.
COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS Learn More
Guide to view your municipal statement online
You can download a guide that explains how to view your municipal statement online.
Guide to view your municipal statement online Learn More
Credit Control Process (Download Now!)
You can download the Johannesburg Water credit control process document from the website.
Credit Control Process Download Now!
Daily water supply system status update
You can access a daily water supply system status update through the Johannesburg Water website.
Daily water supply system status update