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Official source
Source domain: johannesburgwater.co.za
Collected on 13 July 2026
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Customer Fault Logging
You can log water-related incidents by contacting Johannesburg Water using the fault@jwater.co.za email address (for water-related incidents only).
- Who it is for
- members of the public who need to report water-related incidents
- How to act on it
- Email fault@jwater.co.za to log water-related incidents only.
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Customer Fault Logging Stay up-to-date A water and sanitation utility that cares.
COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS
You can access information about the City of Johannesburg expanded social package for customers with prepaid water meters via the Johannesburg Water website.
- Who it is for
- customers with prepaid water meters
- How to act on it
- Use the Johannesburg Water website link labelled “COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS” and open the information.
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COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS Learn More
Guide to view your municipal statement online
You can download a guide that explains how to view your municipal statement online.
- Who it is for
- customers who need help viewing their municipal statement online
- How to act on it
- Use the Johannesburg Water website link labelled “Guide to view your municipal statement online” and download the document.
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Guide to view your municipal statement online Learn More
Credit Control Process (Download Now!)
You can download the Johannesburg Water credit control process document from the website.
- Who it is for
- customers or members of the public who need information about the credit control process
- How to act on it
- Use the Johannesburg Water website link labelled “Credit Control Process” and download the document.
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Credit Control Process Download Now!
Daily water supply system status update
You can access a daily water supply system status update through the Johannesburg Water website.
- Who it is for
- members of the public who want updates on water supply system status
- How to act on it
- Use the Johannesburg Water website link labelled for the daily water supply system status update.
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Daily water supply system status update
Facts
Places
City of Johannesburg, Gauteng
Reference
https://www.johannesburgwater.co.za/whatsapp-image-2026-07-07-at-18-30-29/
Key Takeaways
- Johannesburg Water website content (City of Johannesburg)
- Prepaid water meters and vending points mentioned
- Customer fault logging and credit control process mentioned
- Contact email: fault@jwater.co.za
- Address: Turbine Hall, 65 Ntemi Piliso Street, Newtown, Johannesburg
- City of Johannesburg
- Johannesburg Water SOC Ltd
- Rand Water
- DWS
- Water Research Commission
- SALGA