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Whatsapp Image 2026 07 08 At 19 02 25

Johannesburg Water SOC LtdRef: https://www.johannesburgwater.co.za/whatsapp-image-2026-07-08-at-19-02-25/

Official source

Source domain: johannesburgwater.co.za

Collected on 13 July 2026

Always confirm details on the official source before acting.

Our copy (archived 14 July 2026)Official source

What this means

This text is not an actual government document; it is a website page/navigation content for Johannesburg Water (a City of Johannesburg water and sanitation utility). It includes general site sections such as supply chain/tenders, customer fault logging, prepaid water vending points, and contact details, but no specific notice, decision, or document content is provided. The only concrete items are the website branding and contact information (e.g., fault@jwater.co.za and phone numbers).

What this document offers

Read out of this document by Govermate's AI, in its own words. Each one quotes the line it came from — confirm on the official source before acting.

programme informationOngoing

COJ Expanded Social Package for customers with prepaid water meters

Use the provided “Learn More” link to access information about the COJ Expanded Social Package for customers with prepaid water meters.

Who it is for
customers with prepaid water meters
How to act on it
Select the “Learn More” link for the COJ Expanded Social Package from the page.
Show the line this came from
COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS Learn More
customer support contactOngoing

Customer Fault Logging (call centre)

Contact the Johannesburg Water call centre using the phone numbers listed on the page.

Who it is for
people who need to contact Johannesburg Water
How to act on it
Call the call centre numbers listed on the page.
Show the line this came from
Call Centre +27 (0) 10 061 4470 / +27 (0) 86 056 2874
online information guideOngoing

Guide to view your municipal statement online

Use the provided “Learn More” link to access a guide for viewing a municipal statement online.

Who it is for
customers who want to view their municipal statement online
How to act on it
Select the “Learn More” link for the guide from the page.
Show the line this came from
Guide to view your municipal statement online Learn More
incident reporting contactOngoing

Customer Fault Logging (email)

Log water-related incidents by emailing Johannesburg Water at the fault email address provided on the page.

Who it is for
people who need to report water-related incidents
How to act on it
Send an email to fault@jwater.co.za for logging water related incidents only.
Show the line this came from
Email: fault@jwater.co.za Please use the fault@jwater.co.za for logging water related incidents only
anonymous reporting contactOngoing

Anonymous Tip-offs

Provide anonymous tip-offs to Johannesburg Water using the anonymous tip-off phone number listed on the page.

Who it is for
members of the public who want to submit anonymous tip-offs
How to act on it
Call the anonymous tip-offs number provided on the page.
Show the line this came from
Tip-offs Anonymous +27 (0) 80 000 2587

Facts

Places

City of Johannesburg, Gauteng

Reference

https://www.johannesburgwater.co.za/whatsapp-image-2026-07-08-at-19-02-25/

Key Takeaways

  • Organisation: Johannesburg Water SOC Ltd (City of Johannesburg water and sanitation utility)
  • Website page content includes sections on tenders/RFQs and customer fault logging
  • Address: Turbine Hall, 65 Ntemi Piliso Street, Newtown, Johannesburg
  • Email for water-related incident logging: fault@jwater.co.za
  • Tip-offs (anonymous): +27 (0) 80 000 2587
  • Copyright: 2025
  • Johannesburg Water SOC Ltd
  • City of Johannesburg
  • Rand Water
  • DWS
  • Water Research Commission
  • SALGA