Official source
Source domain: johannesburgwater.co.za
Collected on 13 July 2026
Always confirm details on the official source before acting.
Read out of this document by Govermate's AI, in its own words. Each one quotes the line it came from — confirm on the official source before acting.
COJ Expanded Social Package for customers with prepaid water meters
Use the provided “Learn More” link to access information about the COJ Expanded Social Package for customers with prepaid water meters.
COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS Learn More
Places
City of Johannesburg, Gauteng
Reference
https://www.johannesburgwater.co.za/whatsapp-image-2026-07-08-at-19-02-25/
Customer Fault Logging (call centre)
Contact the Johannesburg Water call centre using the phone numbers listed on the page.
Call Centre +27 (0) 10 061 4470 / +27 (0) 86 056 2874
Guide to view your municipal statement online
Use the provided “Learn More” link to access a guide for viewing a municipal statement online.
Guide to view your municipal statement online Learn More
Customer Fault Logging (email)
Log water-related incidents by emailing Johannesburg Water at the fault email address provided on the page.
Email: fault@jwater.co.za Please use the fault@jwater.co.za for logging water related incidents only
Anonymous Tip-offs
Provide anonymous tip-offs to Johannesburg Water using the anonymous tip-off phone number listed on the page.
Tip-offs Anonymous +27 (0) 80 000 2587
