Whatsapp Image 2026 07 08 At 18 49 42
Official source
Source domain: johannesburgwater.co.za
Collected on 13 July 2026
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What this document offers
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Tip-offs (anonymous)
An anonymous tip-offs phone number is provided for reporting concerns.
- Who it is for
- members of the public who want to submit anonymous tip-offs
- How to act on it
- Call the anonymous tip-offs number listed on the Johannesburg Water website.
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Tip-offs Anonymous +27 (0) 80 000 2587
Daily water supply system status update
A link to check daily updates on the water supply system status.
- Who it is for
- members of the public who want daily water supply system status updates
- How to act on it
- Use the 'Learn More' link next to 'Daily water supply system status update' on the Johannesburg Water website.
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Learn More Daily water supply system status update
Customer Fault Logging (log water-related incidents)
A way to report water-related incidents by emailing the fault email address provided on the page.
- Who it is for
- members of the public who need to log water-related incidents
- How to act on it
- Email 'fault@jwater.co.za' to log water-related incidents only.
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Email: fault@jwater.co.za Please use the fault@jwater.co.za for logging water related incidents only
Guide to view your municipal statement online
A downloadable guide that explains how to view a municipal statement online.
- Who it is for
- customers who need to view their municipal statement online
- How to act on it
- Use the 'Download Now!' / 'Download Document Below' and 'Guide to view your municipal statement online' links on the Johannesburg Water website.
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Download Now! Download Document Below Guide to view your municipal statement online Learn More
COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS
A link to information about the City of Johannesburg expanded social package for customers who have prepaid water meters.
- Who it is for
- customers with prepaid water meters
- How to act on it
- Use the 'Learn More' link next to 'COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS' on the Johannesburg Water website.
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COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS Learn More
Facts
Places
City of Johannesburg, Gauteng
Reference
https://www.johannesburgwater.co.za/whatsapp-image-2026-07-08-at-18-49-42/
Key Takeaways
- Source: City of Johannesburg | Johannesburg Water website
- Subject areas listed: prepaid water meters, vending points, customer fault logging, supply chain tenders/RFQs
- Contact email for water-related incidents: fault@jwater.co.za
- Physical address shown: Turbine Hall, 65 Ntemi Piliso Street, Newtown, Johannesburg
- Phone numbers shown: Reception +27 (0) 10 061 4450; Call Centre +27 (0) 10 061 4470 / +27 (0) 86 056 2874
- Tip-offs anonymous number shown: +27 (0) 80 000 2587
- City of Johannesburg
- Johannesburg Water SOC Ltd
- Rand Water
- DWS
- Water Research Commission
- SALGA