Whatsapp Image 2026 07 09 At 13 55 58
Official source
Source domain: johannesburgwater.co.za
Collected on 13 July 2026
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What this means
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Log water-related incidents via email
You can log water-related incidents by emailing fault@jwater.co.za.
- Who it is for
- members of the public who need to report water-related incidents
- How to act on it
- Email fault@jwater.co.za with your water-related incident.
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Please use the fault@jwater.co.za for logging water related incidents only
Guide to view your municipal statement online
You can access a guide that explains how to view your municipal statement online.
- Who it is for
- customers who want to view their municipal statement online
- How to act on it
- Open the Johannesburg Water website page and select 'Guide to view your municipal statement online'.
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Guide to view your municipal statement online
Credit Control Process (download)
You can download the 'Credit Control Process' document from the Johannesburg Water website.
- Who it is for
- customers or members of the public who need the credit control process information
- How to act on it
- Open the Johannesburg Water website page and select 'Credit Control Process Download Now!'.
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Credit Control Process Download Now!
Daily water supply system status update
You can access the daily water supply system status update on the Johannesburg Water website.
- Who it is for
- members of the public who want updates on water supply system status
- How to act on it
- Open the Johannesburg Water website page and select the 'Daily water supply system status update' link.
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Daily water supply system status update
COJ Expanded Social Package for customers with prepaid water meters
You can access information about the COJ Expanded Social Package for customers with prepaid water meters.
- Who it is for
- customers with prepaid water meters
- How to act on it
- Open the Johannesburg Water website page and select 'COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS'.
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COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS
Facts
Places
City of Johannesburg, Gauteng
Reference
https://www.johannesburgwater.co.za/whatsapp-image-2026-07-09-at-13-55-58/
Key Takeaways
- Johannesburg Water website page (City of Johannesburg)
- Mentions tenders, RFQs, media, customer notices, and daily water system status updates
- Contact email for water-related incidents: fault@jwater.co.za
- Address: Turbine Hall, 65 Ntemi Piliso Street, Newtown, Johannesburg
- Phone numbers listed for reception and call centre
- City of Johannesburg
- Johannesburg Water SOC Ltd
- Rand Water
- DWS (Department of Water and Sanitation)
- Water Research Commission
- SALGA
- Joren Digital