Official source
Source domain: johannesburgwater.co.za
Collected on 13 July 2026
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Log water-related incidents via email
You can log water-related incidents by emailing fault@jwater.co.za.
Please use the fault@jwater.co.za for logging water related incidents only
Places
City of Johannesburg, Gauteng
Reference
https://www.johannesburgwater.co.za/whatsapp-image-2026-07-09-at-13-55-58/
Guide to view your municipal statement online
You can access a guide that explains how to view your municipal statement online.
Guide to view your municipal statement online
Credit Control Process (download)
You can download the 'Credit Control Process' document from the Johannesburg Water website.
Credit Control Process Download Now!
Daily water supply system status update
You can access the daily water supply system status update on the Johannesburg Water website.
Daily water supply system status update
COJ Expanded Social Package for customers with prepaid water meters
You can access information about the COJ Expanded Social Package for customers with prepaid water meters.
COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS