Whatsapp Image 2026 07 09 At 10 17 04
Official source
Source domain: johannesburgwater.co.za
Collected on 13 July 2026
Always confirm details on the official source before acting.
What this means
What this document offers
Read out of this document by Govermate's AI, in its own words. Each one quotes the line it came from — confirm on the official source before acting.
Call centre contact
You can contact Johannesburg Water’s call centre using the phone numbers provided on the page.
- Who it is for
- members of the public needing to contact Johannesburg Water
- How to act on it
- Call the call centre numbers listed on the page.
Show the line this came from
Call Centre +27 (0) 10 061 4470 / +27 (0) 86 056 2874
Guide to view your municipal statement online
The page provides a link to a guide for viewing municipal statements online.
- Who it is for
- customers who need to view their municipal statements online
- How to act on it
- Use the 'Guide to view your municipal statement online' link on the page.
Show the line this came from
Guide to view your municipal statement online Learn More
Customer Fault Logging (service section)
The page includes a 'Customer Fault Logging' section for reporting faults.
- Who it is for
- customers who need to log faults
- How to act on it
- Use the 'Customer Fault Logging' link/section on the page.
Show the line this came from
Customer Fault Logging
Expanded Social Package for customers with prepaid water meters
The page provides a link to information about the City of Johannesburg expanded social package for customers with prepaid water meters.
- Who it is for
- customers with prepaid water meters
- How to act on it
- Use the 'COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS' 'Learn More' link on the page.
Show the line this came from
COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS Learn More
Credit Control Process (download)
The page provides a 'Credit Control Process' item that can be downloaded.
- Who it is for
- customers seeking credit control information
- How to act on it
- Use the 'Credit Control Process' 'Download Now!' link on the page.
Show the line this came from
Credit Control Process Download Now!
Daily water supply system status update
The page provides a link to a daily water supply system status update.
- Who it is for
- members of the public who want daily water supply system status updates
- How to act on it
- Use the 'Daily water supply system status update' link on the page.
Show the line this came from
Daily water supply system status update
Supply Chain Tenders (tender listings)
The page includes a supply chain/tenders section with links to advertised tenders, RFQs, and related procurement items.
- Who it is for
- suppliers/contractors interested in Johannesburg Water procurement opportunities
- How to act on it
- Use the 'Supply Chain Tenders' section and then select the relevant tender/RFQ category listed on the page.
Show the line this came from
Supply Chain Tenders Advertised Tenders Closed Tenders Awarded Tenders Cancelled Tenders Request For Quotations Open RFQs Closed RFQs Cancelled RFQs
Log water-related incidents via email
You can log water-related incidents by emailing Johannesburg Water using the fault email address provided.
- Who it is for
- members of the public who need to report water-related incidents
- How to act on it
- Send an email to fault@jwater.co.za for logging water related incidents only.
Show the line this came from
Email: fault@jwater.co.za Please use the fault@jwater.co.za for logging water related incidents only
Anonymous tip-offs
You can submit anonymous tip-offs to Johannesburg Water using the anonymous number listed on the page.
- Who it is for
- members of the public who want to provide anonymous information
- How to act on it
- Call the Tip-offs Anonymous number listed on the page.
Show the line this came from
Tip-offs Anonymous +27 (0) 80 000 2587
Facts
Places
City of Johannesburg, Gauteng
Reference
https://www.johannesburgwater.co.za/whatsapp-image-2026-07-09-at-10-17-04/
Key Takeaways
- Website content for Johannesburg Water (City of Johannesburg)
- Address: Turbine Hall, 65 Ntemi Piliso Street, Newtown, Johannesburg
- Email for water-related incident logging: fault@jwater.co.za
- Tip-offs anonymous number: +27 (0) 80 000 2587
- Mentions prepaid water meters and an expanded social package
- City of Johannesburg
- Johannesburg Water SOC Ltd
- Rand Water
- DWS
- Water Research Commission
- SALGA