Official source
Source domain: johannesburgwater.co.za
Collected on 13 July 2026
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Call centre contact
You can contact Johannesburg Water’s call centre using the phone numbers provided on the page.
Call Centre +27 (0) 10 061 4470 / +27 (0) 86 056 2874
Places
City of Johannesburg, Gauteng
Reference
https://www.johannesburgwater.co.za/whatsapp-image-2026-07-09-at-10-17-04/
Guide to view your municipal statement online
The page provides a link to a guide for viewing municipal statements online.
Guide to view your municipal statement online Learn More
Customer Fault Logging (service section)
The page includes a 'Customer Fault Logging' section for reporting faults.
Customer Fault Logging
Expanded Social Package for customers with prepaid water meters
The page provides a link to information about the City of Johannesburg expanded social package for customers with prepaid water meters.
COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS Learn More
Credit Control Process (download)
The page provides a 'Credit Control Process' item that can be downloaded.
Credit Control Process Download Now!
Daily water supply system status update
The page provides a link to a daily water supply system status update.
Daily water supply system status update
Supply Chain Tenders (tender listings)
The page includes a supply chain/tenders section with links to advertised tenders, RFQs, and related procurement items.
Supply Chain Tenders Advertised Tenders Closed Tenders Awarded Tenders Cancelled Tenders Request For Quotations Open RFQs Closed RFQs Cancelled RFQs
Log water-related incidents via email
You can log water-related incidents by emailing Johannesburg Water using the fault email address provided.
Email: fault@jwater.co.za Please use the fault@jwater.co.za for logging water related incidents only
Anonymous tip-offs
You can submit anonymous tip-offs to Johannesburg Water using the anonymous number listed on the page.
Tip-offs Anonymous +27 (0) 80 000 2587