Official source
Source domain: johannesburgwater.co.za
Collected on 13 July 2026
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Tip-offs Anonymous (anonymous reporting)
You can submit anonymous tip-offs using the anonymous tip-offs number listed on the page.
Tip-offs Anonymous +27 (0) 80 000 2587
Places
City of Johannesburg, Gauteng
Reference
https://www.johannesburgwater.co.za/whatsapp-image-2026-07-09-at-19-19-42/
Credit Control Process (Download Now)
You can download the 'Credit Control Process' document from the Johannesburg Water website.
Credit Control Process Download Now! Download Document Below
Customer Fault Logging (log water-related incidents by email)
You can log water-related incidents by emailing Johannesburg Water using the fault@jwater.co.za address.
Email: fault@jwater.co.za Please use the fault@jwater.co.za for logging water related incidents only
Guide to view your municipal statement online
You can access a guide that explains how to view your municipal statement online.
Guide to view your municipal statement online Learn More
Daily water supply system status update
You can access a daily update on the water supply system status.
Learn More Daily water supply system status update
COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS
You can access information about the City of Johannesburg expanded social package for customers with prepaid water meters.
COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS Learn More