DocumentOngoingOther

Occupational Certificate Tourist Information Officer Nqf Level 5

Official source

Source domain: falsebaycollege.co.za

Collected on 13 July 2026

Always confirm details on the official source before acting.

What this means

This document is a course/programme information page from False Bay TVET College for the Occupational Certificate: Tourist Information Officer at NQF Level 5. It explains the purpose of the qualification, the skills and competencies learners will gain to work in visitor information centres across South Africa, and lists the minimum admission requirement (an NQF Level 4 qualification). It also provides the qualification duration (2 years) and outlines the knowledge, practical skill, and work experience modules, including topics like selling tourism products, office protocol, map work and itineraries, exhibitions and special events, and handling reservations and online tourism information systems.

What this document offers

Read out of this document by Govermate's AI, in its own words. Each one quotes the line it came from — confirm on the official source before acting.

vocational qualificationOngoing

Occupational Certificate: Tourist Information Officer NQF Level 5

This qualification prepares learners to work as Tourist Information Officers in visitor information centres across South Africa. Learners will gain skills in advising tourists, selling tourism products, managing office systems, coordinating exhibitions, and handling reservations and customer queries. The programme includes knowledge, practical skills, and work experience components over a two-year period.

Who it is for: learners with an NQF Level 4 qualification seeking employment in tourism
How to act on it: Apply online via the False Bay TVET College website by clicking 'Apply Now' or 'Enquire'

Show the line this came from

OFFERED AT THIS CAMPUS ABOUT THIS PROGRAMME The purpose of this qualification is to prepare a learner to operate as a Tourist Information Officer. This learner will be equipped with the necessary skills and knowledge to work in a visitor information centre in popular tourist destinations throughout South Africa.

Key Takeaways

False Bay TVET College
Occupational Certificate: Tourist Information Officer
NQF Level 5
Offered at this campus (campus not specified in text)
Purpose: prepare learners to operate as Tourist Information Officer in visitor information centres
Minimum admission requirement: NQF Level 4 qualification
Duration: 2 years
Core activities: booking accommodation, arranging local tours, recommending restaurants/entertainment, distributing brochures, selling souvenirs, preparing centre displays
Knowledge modules include: South Africa as a travel destination; selling products; office protocol/deportment/etiquette; local tourism destinations and itinerary planning; business calculations; Apply End User Computing; business communication and customer services; social media and digital literacy; reception services; map work and itineraries; introductory project management; exhibition and special events; ready for work standards; develop and update tourism industry knowledge
Practical skill modules include: culturally appropriate tourism operations; exhibitions (install/dismantle); sourcing destination information and itineraries; office administration/clerical support; procurement support; prepare quotations
Work experience modules include: research/design/sell local travel packages; handle customer queries in a Travel Information Centre; operate an online information system; processing reservations and issuing documentation
False Bay TVET College
Tourist Information Officer (occupation)
South Africa (as destination/industry context)